We have a few things to announce today, and they all share one thing in common: they all make it easier to do what Multiply has been helping you do for years now — store and share your media with the people who matter most to you.
But don't let the serious, understated tone of the last paragraph fool you... this is huge, and we're as excited by this as you're about to be!
So without further ado, the goods.
Multiply AutoUploader
First, we're introducing the Multiply AutoUploader.
This tiny, brilliant piece of software patiently sits on your computer and automatically uploads your latest photos and videos to Multiply. No fuss, no hassle. And because it runs on Adobe AIR (which, in turn, runs on all modern computers) it runs on yours for sure.
And if you're worried about what gets uploaded: don't be. You tell the AutoUploader exactly which folders to scan and upload from. You're in control here: the only ones that'll be uploaded are the ones you want uploaded — all others will be ignored.
That's right, auto-uploaded media won't be shared with anyone until you say so, because...
Multiply Media Locker
We'd also like you to meet the Multiply Media Locker.
This is a brand-new, completely private area of your Multiply site where the AutoUploader stores the media it uploads. Yeah, it's private. In other words, only you can access your Media Locker. Nobody else. Private, private, private. Hey, did we mention how completely private it is?
So once the AutoUploader sends your new media to your Media Locker, it's stored there, waiting for you to share it — as with anything else on Multiply — with as many (or as few) of the people who matter most to you. Auto-uploaded photos and videos are stored in your Media Locker for 30 days, which should be more than enough time for you to post the ones you want to share with others. (The ones you share on your Multiply site are, as usual, kept forever.)
And as we showed you a couple days ago, the Media Locker also makes it easy to change the access and tags on your existing posts!
Multiply Premium
You'll definitely want Multiply Premium if you'd like full-size, high-resolution copies of your media stored for longer than 30 days (say, perhaps, forever). This service not only allows you to store all of your photos and videos in your Media Locker, forever, but also enables other great features you may be interested in.
Like what? Well, how does double-length video uploads (20 minutes/200 MB) sound? Permanent storage of all high-resolution photos and videos? And no banner ads, anywhere on Multiply? Does that sound good?
The best news of all All this great new stuff is all available immediately. That means you can start using it right now.
So go ahead... install the AutoUploader. Check out your Media Locker. (You'll also find a link on your homepage, underneath your headshot.) And perhaps, just perhaps... upgrade to Multiply Premium?
Not convinced? Give Multiply's very own Michael Gersh a chance to show you the way!
I have a question though: why isn't there an option for my contacts to download all photos in an album in one click??? That will be soooo helpful instead of downloading them one by one!!
I just upgraded and...is there any way to import my photos from Apple Aperture? I really wanted the AutoUploader to, but it only had a function for iPhoto :(
very great Job...but is expecting music posting to be made easy tooo... I can clearly see that the Multiply does not count music files as media files..but you should.. we'd love music posting supported in the next edition...
Media locker is great. Helped me to delete all double imports from Yahoo within a short time. Multi-Autouploader is nice, works fast. My only wish is, it should not be a permanent task (coming on start up). When I eliminate the task (msconfig) it returns on next start. Good job, thank you.
If the premium account can maintain my memorable pictures forever... as in forever! in HI-RES! why think twice about getting a a multiply premium account... it's so much better especially to those who have photography services and photo collection for almost a year here at multiply.
I like this. I have one 'objection', if you can call it that. As a premium member, I'd like to keep ads off my site. I would like to have it that no one sees ads on my page. Perhaps a different level of 'premium' at some point?
I guess ads don't make enough money ... so it's time to set up Premium Account and limit the free users. Bottom line, disappointed.
What new limitations do you see for free users?
Nothing is being taken away from free users that they have been enjoying already. In fact some of the new features introduced are also free for everyone including non-premium users. Premium users do get some advantages over free users.
:( I can't utilize the autouploader 'coz there's no apple aperture import :|
If you know where Apple Aperture saves the photos on your computer, all you have to do is add that folder to the AutoUploader. You don't have to do anything else.
As a premium member, I'd like to keep ads off my site. I would like to have it that no one sees ads on my page.
Premium members should not see ads. If you see them, please contact Customer Service and provide the necessary information (like on what pages you are seeing the ads etc).
i love the medialocker! and the autouploader works on mac..yipee :)
there's one question though, there's a new note on each of my videos that says: "Access to original expires in 30 days. Save it - Upgrade to Multiply Premium."
what does this mean? the original video can no longer be downloaded after 30 days?
Wasn't a Premium service offered before on MP ? Then it was disconnected and the people who spent there money on that service was out of luck. How long will this Premium service be offered on MP ? Is it going to be guaranteed for the life of MP this time ? Who is to say it won't end up like the last time. And why is it being offered again at this point ? It seems a bit strange to be offering it again since it has already failed before.
Wasn't a Premium service offered before on MP ? Then it was disconnected and the people who spent there money on that service was out of luck. How long will this Premium service be offered on MP ? Is it going to be guaranteed for the life of MP this time ? Who is to say it won't end up like the last time. And why is it being offered again at this point ? It seems a bit strange to be offering it again since it has already failed before.
> Wasn't a Premium service offered before on MP ?
Yes.
> the people who spent there money on that service was out of luck.
Not at all. Most premium benefits were given to all Multiply users. Former premium users continued to receive a few extra benefits (like no ads)... which they still have today... but no longer had to pay for them.
> Who is to say it won't end up like the last time.
Nobody. But in the hypothetical event that it does, everyone would end up with the benefits, and nobody would have to pay. And those who did would receive a resounding "thank you" from Multiply.
> And why is it being offered again at this point ?
It is not being "offered again." The benefits of a new Premium account (unlimited Media Locker storage, etc.) are almost entirely different than the previous iteration. (The "no ads" benefit was widely requested in the time since the last premium service was discontinued.) And as I mentioned earlier, users who were "premium" the first time around even today continue to benefit from their support without further payment to Multiply.
> It seems a bit strange to be offering it again since it has already failed before.
That is a rather strong statement, there. What makes you think it failed?
Love the Autoloader and the Media Locker - Thank you!
When you did the survey a while back asking about how much we would be prepared to pay for premium service etc I was determined that I wouldn't upgrade, but on seeing the price (£10.00 a year = 2p per day) how could I not upgrade to ensure that all my pictures were stored safely and at Hi-Res? Great value for money...Thank you!!!! having no ads is an added bonus too as far as I'm concerned :o)
I like this. I have one 'objection', if you can call it that. As a premium member, I'd like to keep ads off my site. I would like to have it that no one sees ads on my page. Perhaps a different level of 'premium' at some point?
Premium members don't have ads on their sites. That's part of the new premium service.
> the people who spent there money on that service was out of luck.
Not at all. Most premium benefits were given to all Multiply users. Former premium users continued to receive a few extra benefits (like no ads)... which they still have today... but no longer had to pay for them.
> Who is to say it won't end up like the last time.
Nobody. But in the hypothetical event that it does, everyone would end up with the benefits, and nobody would have to pay. And those who did would receive a resounding "thank you" from Multiply.
> And why is it being offered again at this point ?
It is not being "offered again." The benefits of a new Premium account (unlimited Media Locker storage, etc.) are almost entirely different than the previous iteration. (The "no ads" benefit was widely requested in the time since the last premium service was discontinued.) And as I mentioned earlier, users who were "premium" the first time around even today continue to benefit from their support without further payment to Multiply.
> It seems a bit strange to be offering it again since it has already failed before.
That is a rather strong statement, there. What makes you think it failed?
If this so called Premium service was a hit the first time around i am sure would have continued. More than likely there were far too few people paying for a few extra services and it was not cost officiant. So they did the rite thing and offered it to all people for free.That is a failure, pure and simple.I'm sure it will end up just like the first time.There may be an initial swell of people signing up for the service, mostly new people who don't realise that this is not the first time this sort of service has been offered and failed. And offering a resounding Thank You is funny. After all the money that was taken in by Multiply for services that was offered eventually to everyone, a Thank You probably did not go over or would go over well.I'm sure there will be very few of those members who are still around signing up to pay again.
As far as adds on the page, i have only noticed one little one located on the far rite side of my page.It really is not noticeable at all. It is far worse on sites like MySpace.But places like FaceBook,Myspace and other companies offer far more services that Multiply, even when factoring in the so called new Premium additions.And it is all for FREE.
One thing Multiply is superior in my opinion is the blog, it beats most places hands down.That is one service i would consider to pay for .But then again why pay for something when there are so many other social sites offering it for free ?
I think the best approach will be to wait and see. Most people who i have been in contact with have given this NEW service a big thumbs down, but i will remain open minded.
If this so called Premium service was a hit the first time around i am sure would have continued. More than likely there were far too few people paying for a few extra services and it was not cost officiant. So they did the rite thing and offered it to all people for free.That is a failure, pure and simple.I'm sure it will end up just like the first time.There may be an initial swell of people signing up for the service, mostly new people who don't realise that this is not the first time this sort of service has been offered and failed. And offering a resounding Thank You is funny. After all the money that was taken in by Multiply for services that was offered eventually to everyone, a Thank You probably did not go over or would go over well.I'm sure there will be very few of those members who are still around signing up to pay again.
> If this so called Premium service was a hit the first time around i am sure would have continued. More than likely there were far too few people paying for a few extra services and it was not cost officiant.
Or, possibly, the former premium service was offering users functionality that other web services had started giving away for free.
> mostly new people who don't realise that this is not the first time this sort of service has been offered and failed.
As I explained to you (please read my response again), this is a substantially different service than was offered last time.
> a Thank You probably did not go over or would go over well
dantcer wrote on Jun 25, '08, edited on Jun 30, '08
Premium service (as it was at the time) was so successful ( even with upload limitations) it was then possible to give it to everyone for FREE with NO limitations. That's how very successful it was. It launched Multiply into a new realm of services then. Now, with this premium service, once again a new launch of premium services that other sites cannot match. Every online storage service has limits. The more you want the more you pay. Not here.
Doesn't matter how many sign up or don't sign up for the premium service. It's a service that costs Multiply and paying for it offsets SOME (not all) of those costs. Unlimited online storage CHEAP. You won't find that anywhere else.
All of the other offered services with Premium are a bonus (no ads, additional video sizing, etc)
If you don't want Premium, no need to get it, nor complain that others do. If you don't want to use the free media locker and free uploader, you don't have to use those either. It's all about OPTIONS (requested ones at that) New Premium services was one of those requested options.
Thank goodness you guys announced this already! I was having such a hard time keeping this update under wraps. LOL! Once again, kudos to you guys. You rock! \m/
I guess ads don't make enough money ... so it's time to set up Premium Account and limit the free users. Bottom line, disappointed.
I know, us poor free users have had to gain all of this great new autouplaod and media locker functionality, and lose.... Absolutely Nothing. Stinks to be us. :)
It says so right under my pics...so don't tell me otherwise. Multiply suckered us all over here and now they are offering 'premium'. and i lose my videos...
If this so called Premium service was a hit the first time around i am sure would have continued. More than likely there were far too few people paying for a few extra services and it was not cost officiant. So they did the rite thing and offered it to all people for free.That is a failure, pure and simple.I'm sure it will end up just like the first time.There may be an initial swell of people signing up for the service, mostly new people who don't realise that this is not the first time this sort of service has been offered and failed.
Taken from the thread everdred pointed you to ...
"Premium accounts (gold/platinum/etc.) were discontinued when Multiply went to an advertising model rather than a subscription model. People who had premium accounts (no advertising) before the change were allowed to keep them as a thank you for their early support. Everyone else has advertising on their site."
It wasn't a failure at all. None whatsoever. And when Multiply went to the advertising model, the users that showed their support by paying a subscription were allowed to keep their sites 'ad free' when Multiply went the non-subscription way instead, as a big thank you, which I thought was wonderful of them to do that for those members. They didn't have to.
I don't understand why you have that stuck in your craw, even after everdred explained things.
I'm fairly new here, but I did some research, asked some questions, so I am definitely signing up for the premium services this time around. It did not fail before and it all depends on what kind of benefits you wish to have while spending time at Multiply. Nobody said you had to pay for it. So I do wonder what it is that is really bothering you about all this.
It says so right under my pics...so don't tell me otherwise. Multiply suckered us all over here and now they are offering 'premium'. and i lose my videos...
It says under you 'PICS" that you are going to lose your videos?
From what I understand, if you are not a premium member, the pics and videos will stay in the Media Locker for 30 days. But if they are already on your site, they will stay there. That they will not go POOF and leave you with a blank spot on your page.
It says so right under my pics...so don't tell me otherwise. Multiply suckered us all over here and now they are offering 'premium'. and i lose my videos...
Multiply has always removed the high res file (and thus downloadability) of videos and photos after a given period of time. That hasn't changed. The only difference is you can pay for it to stay.Instead of having no option for it to stay. (the video or photo as always will still be viewable in your post, just not downloadable anymore.)
It says under high res pics that you'll lose access to hi-res, and under videos, that you'll lose the original. Videos and lo-res pics will still be on line, and still be free. If you want to use Multiply's servers to store hi-res pics, I can't see a problem with them charging for it. Otherwise, you're getting something for nothing, so what have you got to complain about?
dantcer wrote on Jun 25, '08, edited on Jun 27, '08
A video posted on your site? That's going nowhere. Only the download link to the video has an expiration. In your media locker? Yes... IF you don't post it, it will not stay in your video locker after 30 days.
I was a premium member before you made the site free.I never did get a full year in and now I'm supposed to pay again? Those who had gold and platinum accounts should get there 1st year free.
The previous premium service was discontinued in May 2006. But the users who paid continued to enjoy ad-free experience (and other benefits) since then for more than two years. Surely that should count for something?
And, no, you don't have to pay again now, if you decide that the new features offered in this round of Premium service are not to your satisfaction. Even if you don't sign up for the premium service now, you are welcome to enjoy the AutoUploader, Media Locker and other features that everyone has. It's for you to decide whether there is value in the service or not.
now they are offering 'premium'. and i lose my videos...
That's not what it says. You do not lose your pictures or videos that you already posted. What is posted on your site stays posted. If you uploaded at hi-res quality, they store that size for 6-months in case you want to order prints. If you haven't ordered prints within six months, they clean it out of storage, but the web-res photos and the vids that are posted DO remain on your site. So don't worry about losing what you posted.
And what is auto-uploaded to the media locker is not considered being posted. You don't lose posted videos after 30 days, as someone else thought it said. If you use the auto-loader and don't have premium, the media locker will store it for 30 days while you decide whether or not you want to post it on your site to share with others. If you've done nothing in 30 days, the locker is programmed to make the assumption that you don't want to share it, and it will no longer be stored awaiting posting. But if you post it, it stays posted for as long as you have your site or delete it yourself.
Very handy upgrade. For sure I gonna Upgrade to Premium it costs just a bit over what I pay for my banking card a year.It's work just perfect And it works with Firefox 3.0.0
gotcha beat on that. my iphoto folder is something like 6400+ and there are at least 1000 or more in other folders. took a dog's age to upload, but the moment it was finished i felt like a huge weight had been taken off my folders. i've had several friends lose years worth of photos of their kids when their hard drives died. i back up my pics onto backup drives, but those can go out, too. i'm glad to have another means of backing up my pics and vids.
As a premium member, I'd like to keep ads off my site. I would like to have it that no one sees ads on my page. Perhaps a different level of 'premium' at some point?
i thought that was exactly one of the advantages to premium. did i misread?
ok, here's what the post says, "And no banner ads, anywhere on Multiply." that should mean not only that you don't see them, but others won't see them on your site. which is exactly what you're looking for, yes?
I guess ads don't make enough money ... so it's time to set up Premium Account and limit the free users. Bottom line, disappointed.
hi thisispote, what has been limited? as far as i can tell, free members not only have all of the great resources that they've always had, but they've also just gained access to the autouploader and the media locker. what's to be disappointed in?
Wasn't a Premium service offered before on MP ? Then it was disconnected and the people who spent there money on that service was out of luck.
i was one of those first premium users. i signed up immediately and was more than happy to hand over my moola. however, when they closed the premium service, they refunded my money and yet i got to keep all of the benefits. can't beat that.
Love the Autoloader and the Media Locker - Thank you!
When you did the survey a while back asking about how much we would be prepared to pay for premium service etc I was determined that I wouldn't upgrade, but on seeing the price (£10.00 a year = 2p per day) how could I not upgrade to ensure that all my pictures were stored safely and at Hi-Res? Great value for money...Thank you!!!! having no ads is an added bonus too as far as I'm concerned :o)
i agree. it's a great price. ... a stunningly cheap price, in fact, compared to what i used to pay for my own personal website that wouldn't have hosted nearly as many pics as i have hosted (and now stored) here.
f this so called Premium service was a hit the first time around i am sure would have continued. More than likely there were far too few people paying for a few extra services and it was not cost officiant. So they did the rite thing and offered it to all people for free.That is a failure, pure and simple.
were you around for the last round of premium? where are you getting your info. on whether it was or was not a failure?
not all discontinuations means failure. i've discontinued changing my kids diapers. this isn't because i think changing their diapers was a failure, but because they've been using the toilet on their own for years now. i'd call that a success, not a failure.
I'm an international user with no credit card and the upgrade news saddens me.
Not because the advantages offered, they actually sound great for premium members - not minding the discussion about being the same service offered before or not-, but when multiply started and I got my account (and made several friends of mine create one themselves), I was happy to find somewhere to upload my pictures and leave them safely, without feeling the need to become a premium member somehow.
It's sad the pictures will only keep full resolution for 30 days. Myself, I don't use the other functions we have, I don't upload videos or use my blog, and my space is pretty much used for pictures.
Somehow, it sounded more fair if our account as free members had a space limit, and everyone could choose how to use it. I resent not being given that choice, especially when I find all the other limitations (ads, less tools and etc) so fair.
I'll probably inactivate my account after I finish the painful work of copying all my albums, but I'll really miss multiply.
How long are my photos and videos kept in the Media Locker?
If you have a Multiply Premium account, your full-resolution photos and videos are kept in the Media Locker permanently. Otherwise, only low-resolution versions of your shared photos and videos are kept permanently in the Media Locker, while AutoUploaded and full-resolution versions are kept there for 30 days. Make sure the highest-resolution versions are saved forever by upgrading to Multiply Premium.
I know noticed it accepts debit card but it's kinda hard when it comes to my bank. And even so, I feel somewhat compelled into getting a premium account just to share pictures. All the other functions are nice, but useless for me.. I have a very specific utility for multiply. I'd be happier with no right for videos/music/blog and 3 times more ads and being able to keep my pictures the size they are now..
But How about the Multiply Groups we manage? Can we also use this special feature there?
I'll second that! In fact, I had already requested it, but I think it's worth repeating. Please, please, please, give us these tools to help us manage our groups!
I'm not impressed with having to pay for features we have been enjoying for free. I can't afford to do that. I am a single parent with 7 kids on a disability allowance. Multiply has goofed with this. I have enjoyed Multiply until now. It's too bad that a few dollars makes or breaks my enjoyment.
You do not have to PAY for features that you have been enjoying for FREE. And you now have the autouploader and media locker features in addition to that.
Even as a free user, you now have more management on your posted content. Premium features are the additional online storage feature.
How does additional features that some members purchase take away from what you have been and will continue to enjoy, plus your new content manager?
dantcer wrote on Jun 25, '08, edited on Jun 30, '08
FREE USERS have GAINED content management with the Media Locker. The Auto Uploader feature, with 30 days to decide whether to post content or not is another FREE plus.
Hi rez photos were ALWAYS subject to removal. This is nothing new.
Premium users will pay to offset the costs of the additional online storage feature. It's THAT simple.
I'm not impressed with having to pay for features we have been enjoying for free.
I had the same questions about the 30 day period as lots of people here. Something didn't quite come over in your initial promotional material. So my understanding is, everything stays in the media locker forever unless I delete it, except HiRez photos, which go after 30 days. Can the things which stay still be shared with the public after 30 days?
Also after I downloaded Adobe AIT and started installation, it asked me for my Multiply ID and username, but kept telling me I had entered the incorrect details when I tred to save, several times. My Media Locker has appeared under my headshotand all the files in it are visible though. Is it still going to work aftger I log out tonight?
dantcer wrote on Jun 25, '08, edited on Jun 25, '08
Content that is uploaded via the auto uploader into the media locker and then POSTED to your site, stays on your site. NON POSTED content is there for 30 days (gives you time to post it, thus no loss).
Your POSTED content will be available in your media locker for content management all the time. ONLY content uploaded via the Uploader into the "online storage" section (and not posted to your site) will be deleted after thirty days.
Everyone has the media locker for content management (access and tag changing for instance) for posted content. And the regular posting method which is immediate is available to everyone also.
Everyone has the media locker for content management (access and tag changing for instance) for posted content. And the regular posting method which is immediate is available to everyone also.
Is it still going to work aftger I log out tonight?
The login you do at Multiply Site has nothing to do with Autouploader. After you installed it and gave the ID and password, it sits there quietly monitoring the folders you selected and upload them to your Media Locker while you have Internet connection online.
gilesy01 wrote on Jun 25, '08, edited on Jun 25, '08
I've logged in and out of Multiply and it all still seems to be working though. I'm getting the idea of its new function now. Temporary storage pending sharing if the free option is used, to save hunting for files on PC at a later date. Is the share option available to Premium users long term?
You have to inform the same ID and Password you use to login to Multiply. So, if it is uploading and you still get an error, it would be nice to contact Customer Service.
I'd be happier with no right for videos/music/blog and 3 times more ads and being able to keep my pictures the size they are now..
Well it is a shame that you feel you have options here that you don't need to use (and I do feel for ya), but I sure hope it would never go the route you are looking for....not everyone has such a narrow use of MP and I certainly wouldn't want 3 times more ads....I'd feel like I was at MySpace (ugh!).
Well it is a shame that you feel you have options here that you don't need to use (and I do feel for ya), but I sure hope it would never go the route you are looking for....not everyone has such a narrow use of MP and I certainly wouldn't want 3 times more ads....I'd feel like I was at MySpace (ugh!).
It was really just an example, I don't really wish everyone would suddenly have the same narrow use I have.
I just wish free users could have a storage limit to be spent however we wished... or even a transfer limit, if that worked better to control the usage. That way pictures could be kept on their original size and free users would still have a reason to go premium.
Did you see the size pictures are going to be? It's something around 300 px, I think.. after 30, the picture is basically will have no utility.
Would it be too much to ask if you guys could add a facility for deleting aborted uploads (music, videos, etc.) that still remain in our storage even if they aren't wanted?
If you have a high resolution picture posted somewhere on your site and nobody orders a print of it, then it will resize after 6 months. In the media locker itself, it can sit there as a high resolution picture for 30 days before becoming low-resolution is what my understanding is.
i gone through with all the info about the premium service and i think its a a good service to keep pictures and videos permanently... cause there is no expensive price that can replace all those memories that we have been captured.. especially im away from home.. i definetely want to share it with my families... :)
anyway... i had purchased the premium... good luck!
I'd like to know why some of my pictures in My Media Locker are going to be deleted for being Hi-res when there is no difference in size to the rest of my photos!! Oh and I would have watched the video up above but since last maintenance, I can no longer watch videos on Multiply. Nope no Firefox and nope not getting it. Wrong place for this? No doubt.
dantcer wrote on Jun 25, '08, edited on Jul 20, '08
EDITED to reflect recent changes:
Unless you upload a photo to the locker and do not post it. Free users' content is removed from the media locker if it's not posted after 30 days. Posted content and management of posted content will remain.
I'd like to know why some of my pictures in My Media Locker are going to be deleted for being Hi-res when there is no difference in size to the rest of my photos!! Oh and I would have watched the video up above but since last maintenance, I can no longer watch videos on Multiply. Nope no Firefox and nope not getting it. Wrong place for this? No doubt.
Have you reported this to Customer Service? I'm sure they would be happy to help you with any problems you are experiencing.
dancter- basically what you're saying is they won't be deleted from my site at all? They just won't be accessible by My Media Locker?
scottyt- no I have not reported anything to CS because I just now saw this. As far as the videos....it's really no big deal not to have them in my Video section...annoying yes but not something to pull my hair out over....anymore I can post what I need in blogs. But thank you for your input.
dantcer wrote on Jun 25, '08, edited on Jun 25, '08
If you have posted them, reddog, they will be listed in your media locker for content management (mass deletions, tag editing, etc). They will be listed as your site's content which won't change thus they will continue to show in your media locker too.
If they are not posted after uploading via the Auto Uploader, then they will be deleted after 30 days. But you have 30 days to decide if you wish to post them or not, if you wish to remain a free user. In other words, the Media locker is an added feature for Free users too.
You can also use a debit card that comes with any bank account (savings and/or checking)
Only one bank in New Zealand offers debit cards in the sense you mean and I don't have my accounts there unfortunately. I like the idea of this premium account but like some others, still a little exercised on how to pay without a credit card.
Here is possibly another option for those considering this option. (though I don't know how it works in other countries). In the US you can purchase preloaded debit cards (you choose the amount to put on there at checkout) in stores like Walmart, Drug Stores, just about everywhere. These are actually VISA debit cards also so perhaps this will assist with those that don't have access otherwise.
read the post carefully..ok? you will not lose your videos. you will only lose access to the download link of the original video file. you and your contacts may still be able to stream it after 30 days.
It says so right under my pics...so don't tell me otherwise. Multiply suckered us all over here and now they are offering 'premium'. and i lose my videos...
it says under your pictures that you'll lose your videos? you sure about that?
in the media locker section- All photos, what does that yellow warning "hi-res original will expire in ,,,, days" mean??? will i lose my all my pics completely? i'm confused because some of the pics don't have that warning sign on but in the same album as the ones about to expire...
dantcer wrote on Jun 25, '08, edited on Jun 25, '08
Hi rez photos ALWAYS expired. This is not new. Your original pictures will remain if they are posted to an album. (For free users). Premium users can store in the media locker without posting.
Pictures are not deleted. Only the hi rez (accessible by zoom) is deleted, for free users. This is not new. It was always this way.
Unless you upload a photo to the locker and do not post it. Free users' content is removed from the media locker if it's not posted after 30 days. Posted content and management of posted content will remain.
Well, there's the no viewing of full reso images, that's one.
The time limit on the availability and viewing of full resolution images has always been there, even before the launch of Premium Service. It is not something that is being introduced now.
*whispers to self* The product requires a small degree of user competency... The product requires a small degree of user competency... The product requires a small degree of user competency...
No, the download link has nothing to do with this. For free users, If you post the video it stays, just as before. If it's an flv there is no download link. Other formats, if you allow it for download, the download link will remain. If you upload via the uploader, you have 30 days to post it before it's removed from the ONLINE storage (which is different from your site)
no. i don't think you know what it's like to have a free account. my friends with a free account cannot see the download link of the video they uploaded and PUBLISHED TODAY. even I who has a premium acct CANNOT see it. sorry for the caps. just clarifying things.
Do you have a link? If it was converted to flv during upload there will be no download link. And yes, I have a free account also.
here of course it is converted to flv that's why u're able to stream it.
before the update, we used to see the download link of the original below the video--- and the format that the video player renders is .flv. it doesn;t have anything to do with the conversion during the upload..
For this file to be downloaded ( a link available) the person would need to convert the video to a different format that renders a download link (if they check the permission to do so) before it's uploaded and then upload the converted video. AVI files for example will render a download link.
Again, this is nothing new nor does it have anything to do with Premium or Free user.
u don;t get it but it's ok. we've already figured it out. i can dload the original mp4 format now.
The photos are just a part of it. I really like being able to see all my blogs, reviews etc in their files so that I can pick ones doen a long time ago to edit as I want to instead of having to scroll through pages. That's a really good feature.
No, the download link has nothing to do with this. For free users, If you post the video it stays, just as before. If it's an flv there is no download link. Other formats, if you allow it for download, the download link will remain. If you upload via the uploader, you have 30 days to post it before it's removed from the ONLINE storage (which is different from your site)
finally there's the answer...i've posted a question that was left unanswered until it was ignored (scroll-up and find the post in red)...
so to be clear, the uploaded videos that we post on 'Videos' stays there, even the donwload links for the original videos. what it says about the 30 days expiring are the ones that are found in the medialocker. unless i decide to post the vids from the medialocker, probably those that were retrieved via autouploader, the videos (including all other media) will be removed after 30 days, right?
handy..and super cool actually :) i know you guys (admin) are used to detractors..i'm not. they should make things clear first before doing the ranting :(
I'm sure in the previous 178 comments, this has been said more than a few times...but you all are AWESOME!!!
The AutoUploader I'm likely to install at some point and use, since it has the feature to only upload what you want it to, and I have a feeling I'll go Premium at some point...that's a very fair price, and beyond the great storage features, it will be nice to read blogs without being pressured to find a bride from the Philippines. HaHa
Now the Media Locker...that is beyond delightful and couldn't come at a better time for me. I've been wanting to change some permissions on a handful of blogs, but wasn't relishing the idea of sorting through them all to do it.
You get a kind "Thank You!" and a round of applause from this user! ;-)
justinadriel wrote on Jun 26, '08, edited on Jun 26, '08
There are two types of pictures uploaded to Multiply : one that's formatted for the web (1000x750px) and one that's the high resolution version (higher than 1000 x 750px).
My question is, will people continue to have unlimited access to the web-formatted version even if they don't choose to upgrade to Multiply premium, or does the expiration of the zoomed-in version apply to both web-formatted and high resolution versions?
Also, if high resolution versions are discarded by Multiply, are they automatically converted to web-formatted versions?
I thought there was a choice to upload "web sized pictures" and "hi-res" pictures. So I thought only the hi res photos get affected, but it seems that even web page sized photos cannot be zoomed in? I find that sad.
i know this question is getting a bit redundant already, but i'm still confused. after thirty days the my videos that were previously posted before this new feature... ...would become undownloadable by everyone including me? ...would still be downloadable by me, but in a reduced resolution? my main concern is really whether i could still retrieve my files before it becomes irretrievable/low-res after thirty days. i'm extremely busy, and i don't have enough money right now for anything but necessities. please answer my question?
finally there's the answer...i've posted a question that was left unanswered until it was ignored (scroll-up and find the post in red)...
so to be clear, the uploaded videos that we post on 'Videos' stays there, even the donwload links for the original videos. what it says about the 30 days expiring are the ones that are found in the medialocker. unless i decide to post the vids from the medialocker, probably those that were retrieved via autouploader, the videos (including all other media) will be removed after 30 days, right?
handy..and super cool actually :) i know you guys (admin) are used to detractors..i'm not. they should make things clear first before doing the ranting :(
cheers to multiply :)
You are correct. If you upload via the auto uploader you have 30 days to post that content or it will be removed from the locker. Your posted content will remain in the bottom portion of the locker for content management purposes ( a much requested feature).
Managing media has never been this easy. Thank you, Multiply! (:
I really really want to upgrade to a Premium account, though. However, not all Multiply users own credit cards (me, for example). Is there another way that Multiply users with Premium accounts can pay, without having to use credit cards?
I'm not impressed with having to pay for features we have been enjoying for free.
Who said we have to pay for features we are enjoying for free? I can't figure out why this is so hard to understand. Please tell me where you see that we will lose features for not paying premium. I just can't find it anywhere where it says that.
I don't have premium, and the only thing that has changed is that they gave me new features -- FOR FREE. I did not have the media locker before, but I do now where I can batch edit tags or allowed access in several posts at once. And if I decide I want to try out the auto-uploader, I have the option to install it, and it will place my photos in the media locker automatically, giving me 30 days to decide whether or not I want to post it before it is removed. And if I do decide to post it, then of course it stays on my page as long as I have my account unless I turn around and decide to delete it.
As so many have stated before, the hi-res photos have always been subject to removal while the lower-resolution, web-friendly photos that have been posted will remain. The hi-res photos were only stored for a limited time in the first place in case someone wanted to order high-quality prints. There removal is nothing new, and no one seemed to notice before.
We ALL have the media locker now. I do not have premium, and I LOVE my new media locker.
And yes, the normal "post to photos" still works. And if you decide to install the uploader, which is also a free feature, you do NOT lose anything you have posted.
Wow! Maybe there would be a bit less confusion if Premium service was announced separately? Well, this freeloader thanks you for all the wonderful features you have given and for not taking any of my old toys away.
I don't have premium, and the only thing that has changed is that they gave me new features -- FOR FREE.
Exactly. Even IF Multiply began to charge for services that had previously been free, it's their right to do so. Not that I expect them to do that, but the point is that all of the wonderful things that we are able to do on Multiply take up resources on their services, and they don't charge us a dime for it. And they keep adding to their FREE services. How can any reasonable person complain about that?
Personally, I love the Media Locker. Yes, there is a feature or two I'd like to see added, but I have NO complaints about this FREE tool. And my experience so far with Multiply tells me that they will continue to improve it. You're just not going to find these services OR this kind of customer service at MySpace, 360, or anywhere else on line that I know of.
I repeat what has been said dozens of times now.... *free users are losing none of the functionailty they've had*. The photos you actually post to Multiply will still be viewable forever. The hi-res versions of the ones you post will still go away after a few months, just as they always have. (but the low res versions will still be viewable on your site)
Nothing is being taken away from free users that they have been enjoying already. In fact some of the new features introduced are also free for everyone including non-premium users. Premium users do get some advantages over free users.
Well the way I see it is that the free users can only see vids for 30 days. Also people on low incomes and there are many on Multiply from third world countries will not be able to afford the subscription to premium.
Music will become nonexsistent. The technolgy is great, but what about hackers, acces to ones computer . THere are ways and means to hack into any system believe me. have to see how it pans oput . But it looks like Multiply owners are out to make a lot of money from those who can not really afford it. Not making enough profit from advertiser .
Well the way I see it is that the free users can only see vids for 30 days. Also people on low incomes and there are many on Multiply from third world countries will not be able to afford the subscription to premium.
Music will become nonexsistent. The technolgy is great, but what about hackers, acces to ones computer . THere are ways and means to hack into any system believe me. have to see how it pans oput . But it looks like Multiply owners are out to make a lot of money from those who can not really afford it. Not making enough profit from advertiser .
It appears you have a slight misunderstanding of what has been implemented. The 30 days is just for content NOT posted for others to see. So if you upload a video and post it, it will *not* be automatically deleted. The 30days are ONLY for things auto uploaded and never shared. This really shouldn't be an issue cause most people upload stuff *to* share it.
Nothing has changed here folks ! You still have the same great awesome Multiply site that you have grown to love. Your photo's don't go away on your site. Your video's don't go away on your site. They are on your site after all. They're not going anywhere.
The media locker gives you a spot where you can see all your blogs, your pictures, your video's, any drafts you have, their settings and such. It is the place to change your settings if you so desire without having to open up each individual blog or photo album or video. It's free and for you to take advantage of, if you so desire.
The AutoUploader is free as well. You do not have to install it if you do not wish to do so. But if you do, it's function is to upload pictures and your videos. If they are pictures that are already on your site, you do not lose the pictures on your site. Or the videos. That is not what the AutoUploader is all about.
The Premium option is only that. An option. It will not take anything away that has already been given to you, for free. You still keep your pictures, your blogs, your videos. Multiply offering their Premium option has nothing to do with the Media Locker. And the only way paying the Premium affects the AutoUploader is to permanently store your videos and pictures off your site while keeping your high rez pictures as high rez pictures and not have them downgrade to web rez pictures, as they already do if no-one orders prints off them (always been that way)
The new features that Multiply has introduced here is nothing to panic over. It's no reason to consider quiting if you don't pay the premium. These things are only options for those who wish to take advantage of them. Nothing will be taken away from you otherwise, that wouldn't have been taken away from you before this announcement.
But it looks like Multiply owners are out to make a lot of money from those who can not really afford it. Not making enough profit from advertiser .
No one expects anyone to purchase any "extras" that can't afford. ONLINE PERMANENT storage is a feature that COSTS. Paying for this storage offsets those costs but by no means covers all of it.
Contrary to popular belief, MULTIPLY is a corporation, a company with expenses. If employees aren't paid, there's no Multiply. If the light bill isn't paid and the lights go out, Multiply goes out. To resent Multiply from not only wanting to meet expenses, but to actually make money running this great place is absolutely ludicrous. Do you work for free? Would you if you did? I think not.
I hope Multiply makes TONS of money. When they make money, the USERS benefit. More hardware, more software, more employees, and more features for both free and premium users. If paying for Online Storage offsets those costs, and there are those that want this HERE so they don't have to pay for it elsewhere ANYWAY, it makes NO sense to deny users this feature option, or Multiply the right to have a way to cover the additional cost. It's just that simple.
Don't want it? Don't buy it. It's really that simple.
I personally would like to know what mind altering drugs Multiply feeds it's workers? Pay for a service that doesn't work properly half the time you try to use it? I think not.
I personally would like to know what mind altering drugs Multiply feeds it's workers? Pay for a service that doesn't work properly half the time you try to use it? I think not.
What doesn't work and have you contacted CS about it ?? There are many many of us who suffer no bugs or glitches with out sites at all.
No one expects anyone to purchase any "extras" that can't afford. ONLINE PERMANENT storage is a feature that COSTS. Paying for this storage offsets those costs but by no means covers all of it.
Contrary to popular belief, MULTIPLY is a corporation, a company with expenses. If employees aren't paid, there's no Multiply. If the light bill isn't paid and the lights go out, Multiply goes out. To resent Multiply from not only wanting to meet expenses, but to actually make money running this great place is absolutely ludicrous. Do you work for free? Would you if you did? I think not.
I hope Multiply makes TONS of money. When they make money, the USERS benefit. More hardware, more software, more employees, and more features for both free and premium users. If paying for Online Storage offsets those costs, and there are those that want this HERE so they don't have to pay for it elsewhere ANYWAY, it makes NO sense to deny users this feature option, or Multiply the right to have a way to cover the additional cost. It's just that simple.
Don't want it? Don't buy it. It's really that simple.
i think they handicap music uploading because of the copyright issues. A lot of people used to go to multiply just to download music illegally. I think it's fine without much support for music files :)
Allow me to ask one single question, for clarification:
Are the pictures and videos that I upload to MultiPly removed (deleted) after 30 days from the picture-folders and the video-folders that I -published- them in? (and NO, I do NOT mean the media-locker!)
A simple YES or NO is enough to reply
There seems to be a huge confusion about this (the 30-day period) among members of MultiPly that I know, and I get the most strange answers when asking........ So.....
if not a Multiply Premium member ... the photo and video is useless . for me to see ?
I not want to store it... I want to share it.... for some powerfull pc user ...
Why would photos and video be useless to you if you are not a Multiply Premium member? You say that you want to share your photos and video, and free members have the ability to share an unlimited number of photos and video for an unlimited amount of time just as they always have, so... why will the free account not work for you again?
I personally would like to know what mind altering drugs Multiply feeds it's workers? Pay for a service that doesn't work properly half the time you try to use it? I think not.
Maybe you have pc or server issues. Multiply has always worked great for me and a couple of times when I have had a hassle their customer service is superb.
Also people on low incomes and there are many on Multiply from third world countries will not be able to afford the subscription to premium.
It's
(For those of you born without a sense of humor, that was sarcasm. Secondly, if someone doesn't have the money for something, they do without. That's how it's always been. I don't think we can demand a corporation to give server space away for free because a small niche can't afford it.)
And who lives in 3rd-world countries and has a low income? Blacks! It's
(For those of you born without a sense of humor, that was sarcasm. Secondly, if someone doesn't have the money for something, they do without. That's how it's always been. I don't think we can demand a corporation to give server space away for free because a small niche can't afford it.)
You know, there's a lot of stuff that I do without and I don't really care. *shrugs* If I wanted it THAT badly, I'd get a second job. Guess I don't want some of the stuff THAT BADLY.
Whatever. That guy's something else. (I'm being nice.)
theres a bug in the media locker. i can't edit/publish drafts 1 by 1.. when i choose a draft and click the edit/publish link, i just get redirected to my multiply page without it getting published. :)
It appears you have a slight misunderstanding of what has been implemented. The 30 days is just for content NOT posted for others to see. So if you upload a video and post it, it will *not* be automatically deleted. The 30days are ONLY for things auto uploaded and never shared. This really shouldn't be an issue cause most people upload stuff *to* share it.
why can't you impose limits on new users instead? i mean on those who are yet to create an account. it would utterly be a complete headache for all those who have been here in years to save all those all files that they've previously uploaded. More importantly, the premium account wasn't there when we first got here and it's not fair that you cut us off those features that you promised us before we created an account here. And what's with the zoom-in feature? Why the heck would you charge us with seemingly basic feature of any photo online storage?
someone please help me, i can't seem to access my my site when i upgraded. don't know why? can someone please send me a reply and tell me what to do? thanks
My upgrade was smooth as, thanks, I am really going to like all these new features and I have to say that I love the automated email message. Its the nicest automated email I have ever had, gotta love you Multiply, hehehe!
I have a question about the premium service that I hope Multiply staff can answer. When I go to the sign up for a Premium Account page it appears I can only subscribe for a premium account for myself.
Perhaps I would like to purchase a premium membership for another user as a gift, will this facility be available in the future?
jaja95 wrote on Jun 27, '08, edited on Jun 27, '08
I wish multiply would create something like a gold account again. I mean have a certain cut-off date where users can keep the advantage of keeping their high def photos and shall apply this "need" to subscribe to those who have signed up lately. Say, cut of date/year is 2006 or something, so like gold account members, they get to enjoy the advantages they have been used to. I mean this is so sudden, and what if we don't have back ups of the photos because once we upload the photos we post them here directly. The high definition part of it are the originals and the "smaller" photos in the albums are the one's displayed (where the size is fixed). So we do not have control on the resolution but whatever appears in the gallery page and clicking the "Zoom In" (previously in every gallery screen) keeps the original shots we took. Just a suggestion. However, multiply is still the best personal website! :)
boo multiply. with the new "option" of upgrading to premium, high res pics are now going to be deleted from free users' albums? practically only thumbnails are left! this would mean that multiply is no longer a convenient place to "share" pictures and even more to store them. dedicated picture-storage sites now sound like a better option for sharing pictures.
It's completely reasonable if multiply would implant the new policies in a manner that it will affect only any future use of the site. Unfortunately, the policy is retroactive and affects all free user accounts and the content within. It's very sad to see that when you open your old albums, only the thumbnails remain because they're older than 30 days! *sigh* It seems like we really have no choice but to upgrade our accounts, like every other online service, if we want retain the things that were free before.
with the new "option" of upgrading to premium, high res pics are now going to be deleted from free users' albums? practically only thumbnails are left!
The policy has always been to keep the hi-res pictures for a limited time. It's not new.
Also, it is not true that only thumbnails are left after hi-res pictures are deleted. When you go to one of your posted albums, on the album page you see the thumbnails. Click on any thumbnail, you'll see the larger size image (not hi-res original, but web-friendly size). These will not be deleted.
If you are using Multiply for sharing pictures, you can continue to do so. But if you want to use Multiply as a back-up for your photos, you now have the option of upgrading to Premium.
It's completely reasonable if multiply would implant the new policies in a manner that it will affect only any future use of the site. Unfortunately, the policy is retroactive and affects all free user accounts and the content within. It's very sad to see that when you open your old albums, only the thumbnails remain because they're older than 30 days!
As has been said many times, the policy has always been to keep the hi-res original for a limited time. With the new service now you have the option of keeping the originals permanently. And, not just the photos that you shared, but *all* of your photos (including those that you want to keep private and not shared).
Also, it is incorrect that only thumbnails will remain. Larger images in your published albums will always be retained.
trisoy wrote on Jun 27, '08, edited on Jun 27, '08
Actually, when you see the larger image, there had always been a link to a higher-resolution image (it even tells you how large, in pixels, the image about to be downloaded was...). I even managed to download my hi-res pics after my PC crashed and had to be reformatted.... roughly ONE year after I posted the oldest album in my site. Dunno about other accounts though... [reference: "http://multiply.multiply.com/journal/item/169"]
I've just uploaded some videos to my group. I noticed that the Option to allow or disallow members to download the Original video has been removed. I've also noticed that I (the Uploader) only have 30 days to download the original unless I purchase your Premium service.
Am I understanding this correctly?
Hopefully, the media (pics and vids) that I have uploaded into my group(s) shall remain available for the members to View without having to purchase your Premium service. The only thing that the members and I will not be able to do is download the original content onto our personal computers.
If this is the actual case, then cool. I just don't want my group(s) to lose content.
Cant wait until payday! totally going to upgrade and update my page. multiply by far has the best format and totally buries myspace and yahoo 360. Finally! A social networking sight that gets it, and is run by adults!!!!
Thanks guys. I look forward to the premium services and look forward to watching multiply as a company continue to grow and change.
sugarbabe202 wrote on Jun 27, '08, edited on Jun 27, '08
From what I've read, I see that as free members, we will not lose our videos after 30 days as long as it's posted and not stored on this site. I would like to know will the quality of our videos gone down if we decide we want to continue the free service. I'd appreciate an answer if someone can help me...thanks in advance.
sugarbabe202 wrote on Jun 27, '08, edited on Jun 27, '08
I guess I will ask another question...the uploader uploads very slowly. It seems I can upload a video faster by doing it myself. Is it supposed to be like that or something wrong on my part?
Hello Prakash, Scotty777, and so on.... dear MPY team,
I think I have got a problerm to keep all the photos I begun to load in MPY since october 2005.... and wich I have all lost ( I mean the original ones) as the hard disc of my old laptop was lost too. Now I have a new one but I do not have at the moment neither a credit card or a paypal account.... so what do you suggest please to be able to keep the pictures of my children, travels, etc, etc ? Some videos I loaded here are not available anymore in YouTube either to load them here again...
And please, do not suggest Paypal to join because it is not so secure as it suposed to be: here in Germany you can recive sometimes e-mails which look exactly like the ones from Paypal.... and they are not from them but spam. A kind of it which is able to take the security keys of your bank acccounts from your computer and many other data too.. It is not only this company,: other ones are warning since mounths about just the same problem as well ( for example 1&1 Internet AG).
To become a credit card here you need more than 3 weeks, so I would not have enough time to update the whole data I have posted in MPY
Could be possible to transfer the $ to any of your bank accounts? Or to pay with EC Electronic Maestro Card ( Eurocheck) which is a very common payment card in EU?
Can you help me please? Thank you in advance!
P.S: I suggest another solution too: $20 may not be much money in USA and other rich countries, but please notice that in some countries, in Asia or South America for example , where Multiply is becoming very popular too, the "normal guy" ( as the president of MPY defines himself) and the "normal woman" may be can not afford that money for your service in only one mounth. Why dont' you give a longer period than only 30 days? I am sure much more people than now woulul join too if they don't loose their stuff so quick as it is going to be now.
In long run it could be worth of it for Multiply as company too. I know only one company from UK which can competing with yours.It is called WAYN but to be Premium costs much more than $20. They are really popular all over, even in some countries of Africa too....
ladybegonia wrote on Jun 27, '08, edited on Jun 27, '08
Hi sugababe202! No, ithere is not something wrong by your part, I do n't think so I noticed the same since some days ago and my computer is new.... I mean the okld uploader, not the new one...
I guess I will ask another question...the uploader uploads very slowly. It seems I can upload a video faster by doing it myself. Is it supposed to be like that or something wrong on my part?
The AU (Auto Uploader) is a slower, less labor intensive (on your computer) upload for online storage and posting later. It's not as immediate except and unless you are only putting up just a few images.
WILL THE OLD MULTIPLY STILL STAY THE SAME?? OR WILL WE ALL HAVE TO SWITCH TO THIS NEW MULTIPLY?
AND IF WE DO USE THIS PREMIUM MULTIPLY, WILL WE HAVE TO PAY A PRICE?? AND HOW MUCH?? FOR ME, IF YOU MAKE US USE PREMIUM SERVICE AND MAKE US PAY. I WILL NOT BE HERE CAUSE I CAN NOT AFFORD TO BYE ANYTHING EXTRA. THIS MULTIPLY IS MY HOME OF FRIENDS ONLINE FRIENDS.
WILL THE OLD MULTIPLY STILL STAY THE SAME?? OR WILL WE ALL HAVE TO SWITCH TO THIS NEW MULTIPLY?
AND IF WE DO USE THIS PREMIUM MULTIPLY, WILL WE HAVE TO PAY A PRICE?? AND HOW MUCH?? FOR ME, IF YOU MAKE US USE PREMIUM SERVICE AND MAKE US PAY. I WILL NOT BE HERE CAUSE I CAN NOT AFFORD TO BYE ANYTHING EXTRA. THIS MULTIPLY IS MY HOME OF FRIENDS ONLINE FRIENDS.
The AU (Auto Uploader) is a slower, less labor intensive (on your computer) upload for online storage and posting later. It's not as immediate except and unless you are only putting up just a few images.
It probably is intentionally like this so as to not bring your browser to a screeching halt.
I've got another question...if I choose to have the Premium Service, will that still give me permanent storage of all my groups and contents as well as my personal site?
Your group contents will continue to be there regardless but I believe if you are a premium user, this affects all content you post regardless of where you post it.
thank you for answering...can you give me an answer about the quality of our videos decreasing if we choose to stay free service?
I believe the video is then converted to a flash format. It's considered a lower quality of course, but most likely not perceptible by those that view your videos. If you are considering posting/storing hi quality and/or valuable videos here as backup and wish to also retain the download link (because it is a backup) by posting, you will want to consider Premium service to protect valuable content in it's original format. This would also allow you to store it in your Media Locker without posting it.
sugarbabe202 wrote on Jun 27, '08, edited on Jun 27, '08
Thanks for taking the time to answer these for me. Everyone seems to be confused and I just want some direct answers about these changes so I will know what to do. Does the quality of our videos go down if we choose to stay as free service?
Why dont' you give a longer period than only 30 days? I am sure much more people than now woulul join too if they don't loose their stuff so quick as it is going to be now.
In long run it could be worth of it for Multiply as company too. I know only one company from UK which can competing with yours.It is called WAYN but to be Premium costs much more than $20. They are really popular all over, even in some countries of Africa too.
ladybegonia wrote on Jun 27, '08, edited on Jun 27, '08
And for your information: there are many people in the world working without to be paying for it. They are called Volunteers.... and they have GOALS to work for the mayority...
dantcer wrote on Jun 27, '08, edited on Jun 27, '08
The only thing that expires is the hi res photos and the download links to videos, not the photo itself and your video will still be there. Regarding the 30 days, this was not something that I had any control over. You could contact CS regarding that question.
Not sure what your "volunteers" statement is in reference to.
I see a post above that I missed where you asked about payment options. I don't know about your country, but visa cards can be purchased with money loaded on to them at retailers in the US. Perhaps this is an option for those that don't have a credit card or debit card. In the US, almost all banks have debit/check cards that you can tie into a checking or savings account.
dantcer wrote on Jun 27, '08, edited on Jun 27, '08
I've had a paypal account for many years. Just remember to never go to any banking or money type institution of an email. Always go directly to their site and log in and you shouldn't have a problem. Paypal also issues visa debit cards.
ladybegonia wrote on Jun 27, '08, edited on Jun 27, '08
Yes I know it..... EC Card is a debit card, Sorry but in Germany there are some police men working on that kind of issues. The Dresdner bank warns now in his site , after to log in, because of the same problem. It is not only my problem, not at alll ;-)
I have read almost all the comments here (or I may have missed some, sorry) but what I want to ask is what will be the effect to non-Premium members with regards to multiply themes.. like some of the theme users are using hi-res photos... would the non-Premium members lose the benefit of using these hi-res themes in their pages? If so, will Multiply get to identify the themes that will work for non-Premium members?
This the 3rd or 4th time asking this...you've answered all my other questions....why is this one being avoided? Am I to assume the quality of our videos will go down if we choose to stay with free service? How many times do I have to ask this?
joeyalaiza wrote on Jun 27, '08, edited on Jun 27, '08
to Multiply Staff, really great service. I just subscribed to premium and i'm sure i'll be happy with my decision. I was looking for a space to back-up all my photos and some videos and this is the perfect place. $20 for a year is really cheap. (Unless you earn $20 a year then that's expensive).
A lot of us treated Multiply as our home. A place to stay, meet friends online, blah blah. I guess now we need to pay the rent. $20 a year is cheap, really...
someone please help me! i downloaded air but i cant download the multiply autoloader. when i click to download it, AIR opens up but then gives me application install message =(
"Sorry, an error has occurred. The application could not be installed. Try installing it again. If the problem persists, contact the application author. Error# 2032"
I have read almost all the comments here (or I may have missed some, sorry) but what I want to ask is what will be the effect to non-Premium members with regards to multiply themes.. like some of the theme users are using hi-res photos... would the non-Premium members lose the benefit of using these hi-res themes in their pages? If so, will Multiply get to identify the themes that will work for non-Premium members?
Thank you.
Hi res images always expired and should never have been used on shared themes for this reason. Unless the user wanted to save the hi rez, upload it and change it out as it expired. That was the only way this could have been done previous to the premium feature.
someone please help me! i downloaded air but i cant download the multiply autoloader. when i click to download it, AIR opens up but then gives me application install message =(
"Sorry, an error has occurred. The application could not be installed. Try installing it again. If the problem persists, contact the application author. Error# 2032"
This the 3rd or 4th time asking this...you've answered all my other questions....why is this one being avoided? Am I to assume the quality of our videos will go down if we choose to stay with free service? How many times do I have to ask this?
This question wasn't being avoided. It may have been answered and you overlooked it or .. this question could have been overlooked since this is a very long thread.
After 30 days, your original high resolution video will be converted to flash when the download link expires, and will still play normally on your site.
This the 3rd or 4th time asking this...you've answered all my other questions....why is this one being avoided? Am I to assume the quality of our videos will go down if we choose to stay with free service? How many times do I have to ask this?
I believe it has been answered several times above. And is specified in the details Multiply has published. But just to say it again... the free service is not losing anything. Specifially to your question, when you *post* videos and photos, their high res/downloadable versions will still disappear after a few months, as they always have, and the viewable-on-the-post version will remain on your post, potentially forever, as it always has. There is no change in any of this.
I really can't afford to upgrade so even though this is happening we have no choice... Multiply is one of the most wonderful sites in the web... just have to stick in with their policies coz it's for the benefit of them and for everyone...
The free service does not have the zoom option for contacts who are viewing photos. This has been taken away by Multiply. When Premium users and free users view any free service users photos they will not be able to zoom in because Multiply has taken this option away from the free accounts. The zoom option was available to everyone before Premium was introduced so that is one thing that has changed for free users.
The free service does not have the zoom option for contacts who are viewing photos. This has been taken away by Multiply. When Premium users and free users view any free service users photos they will not be able to zoom in because Multiply has taken this option away from the free accounts. The zoom option was available to everyone before Premium was introduced so that is one thing that has changed for free users.
zooooooooooom in.............. not more.............
krucify87 wrote on Jun 28, '08, edited on Jun 28, '08
wait...so, what happens to all the stuff i uploaded before? i mean, most of them are at a 640x480 resolution...would they get deleted or what? sorry, just got a bit confused...oh oh, and i always upload with the format for web feature with my photos..
""""Dantcer"""""" Such a patient soul. Well done!! Got a bit bored same came to have a read of something I should have read a while ago. Interesting. Keep up the good work.:0)
is it true that multiply will not be free anymore??... my friends said that they heard it smewer that multiply will remove the free users... *feeling scared*.....
And some of my friends' photoalbums too were gone..
hi there..
i don't know where u get these hearsays; i'm not an admin, but i'm pretty sure deleting accounts without any valid reason at all is not part of their job.
as for the photos part, i think it's best to ask your friend/s about this. it's either they removed the photos/album, or modified the settings in such a way that you cannot view them anymore..
Who are these people and why are their photos in my Media Locker?? So many pictures I've never seen before, of people I do not know...Where did they come from?
Why are my own pics stored in my Media Locker three and four (if not more) times?
is it true that multiply will not be free anymore??... my friends said that they heard it smewer that multiply will remove the free users... *feeling scared*.....
Multiply IS free, will remain FREE, and a new feature, the media locker was just added for FREE users, along with the Auto Uploader.
Who are these people and why are their photos in my Media Locker?? So many pictures I've never seen before, of people I do not know...Where did they come from?
Why are my own pics stored in my Media Locker three and four (if not more) times?
No one else's images will show in your media locker. Only photos you have posted. Perhaps you uploaded them and were unaware. It does happen.
If they are in your locker more than once, it's most likely you uploaded them to more than one album.
""""Dantcer"""""" Such a patient soul. Well done!! Got a bit bored same came to have a read of something I should have read a while ago. Interesting. Keep up the good work.:0)
I have a whole case of kit kat bars and a bag of starbucks coffee. I'm good to go. ;)
If you feel you have anyone else's images showing in your media locker, report this to CS with definitive information as to what you are seeing that is not yours.
This the 3rd or 4th time asking this...you've answered all my other questions....why is this one being avoided? Am I to assume the quality of our videos will go down if we choose to stay with free service? How many times do I have to ask this?
Everything is going to stay how it is for free users. Premium people will only be elevated to a higher plane.
If you read this thread you will see that they are charging for something totally new, that you do not have to sign up for if you do not wish to have it. (Online storage)
It's a new feature for those that want to purchase it. It's not a RULE that you participate in the premium feature. You will not understand the premium program if you do not read about it.
Free users have the same features they had before and it's still free PLUS they have the new Media locker.
dantcer...you have the patience of Job. I've understood all of this from day one. I might get the Premium Service in the future, however right now I don't need it...but sheez!
dantcer wrote on Jun 29, '08, edited on Jun 29, '08
You may upload a hi res photo. However the hi res portion ONLY (the zoom link) will expire in 30 days. Your regular image will remain. Hi res images always expired if no one ordered them from qoop.
There are no changes in the audio section for either free or premium accounts.
I've tested this and any image uploaded over 400x400 pixels has a zoom link and is therefore classified as high resolution whether it has been uploaded as "format for web" or "high rez" it doesn't matter all zoomed images are high rez. Can we please have this size limit (before zoom) upped a little to say 550x550 as 410x410 is a little small for a high resolution image
dantcer wrote on Jun 29, '08, edited on Jun 30, '08
Of course you can. There is a slight issue with some that the zoom link is giving a message instead of zooming (and so right clicking on it to open is working) This has been reported to CS.
i hope multiply can integrate the piclens firefox plug-in into their sites just like how flickr, deviant art and others have enabled piclens on their websites
i hope multiply can integrate the piclens firefox plug-in into their sites just like how flickr, deviant art and others have enabled piclens on their websites
All my stuff I uploaded will never be full size or available for download ever again unless I pay this $20!?!? If a friend of mine has paid this $20 will they at least be able to access my full size pics and download my videos even if I have not? This is really a major disappointment and a step backwards because you promised existing features would be left untouched and that only new features would have a cost attached well you totally talked out your ass there because part of the existing features was the unlimited upload of pics and always having full access to them. Worse yet I was a Platinum subscriber in the past and feel I should not have to pay this $20 to access my full size photos and videos I have uploaded already up till this point you started this new way! SERIOUSLY PISSED OFF!!!!
how do you un-install auto uploader and media locker just in case you didn't like it..and how would that affect my site after i un-install it.just inquiring....thanks..
It is with much sadness that I leave am going to avoid multiply since not even to see zoom, for 30 days is possible, am going to decrease the photos and members, that I have almost 300 members in my profile, and it was planned around 2.000 until year's half of 2009, Brazil, lost a good site!
ok I can understand the music problem some months back but this wow this is just ignorant what a major freaking slap in the face to all your loyal users I am done with Multiply and I hope that you reverse your decision about the full size photos they should always be accessible only then may I and many others consider ever using this site again.....pathetic! :(
Of course you can. There was an issue reported that some couldn't see the zoom link when viewing an image that had zoom by a few users and this has been reported to CS. There is also a slight issue with some that the zoom link is giving a message instead of zooming (and so right clicking on it to open is working) This has been reported also.
I'm glad you finally acknowledged that there IS a problem!!!... although the word "some" is not a word I would be using... "most" would be more accurate. Any still image on someone elses page that exceeds the maximum size of what multiply calls a mid-res, is UNACCESSIBLE even if it was done right now, or yesterday or weeks ago. I understand that another (and this) blog states ~"say 30 days"... but so far it is ZERO days.
Customer service can read just as well as everyone here and as you know they have continually botched every request I've ever sent them... so I will not be sending a private, hush hush, request to them. I'd rather have all "10 million subscribers" know directly.
simple,......give it all FREE..... solve all the problems...hehe
It's not free by any means... they utilize your signup information (age, gender, blah, blah, blah) with their partners and they also get a certain amount of money for the ad banner in the rail even if it's not clicked.
Had they not done either of these, then I wouldn't say a word... but they have, they do, and it's not free... adding premium to the service AGAIN is fine, but mp staff (coders specifically) lack the ability to code properly. Then of course there's the user support that try to defer the problem to the user interaction... then of course there's the funny ppl (like you) that try to lighten the load...
of course it's cyberspace, but when you type something it's expected to be followed... if they don't follow it, then nothing multiply can say or do can be trusted.
And did they already spend that $6 million "gift" they got two years ago? if so, they REALLLY don't know how to handle money, so why should a user trust them with their photos let alone credit card/paypal for a premium membership.
ok I can understand the music problem some months back but this wow this is just ignorant what a major freaking slap in the face to all your loyal users I am done with Multiply and I hope that you reverse your decision about the full size photos they should always be accessible only then may I and many others consider ever using this site again.....pathetic! :(
how about other social community websites? (Friendster, Myspace, Facebook...) Do they allow you to view full size photos? No! They ALL automatically adjust your photos to standard size. You won't find any social community website that lets you view/zoom photos in full size for Free. So technically all these social community websites are all the same with the photos thing, they all adjust your photos to standard size. But above all, I still chose Multiply. Multiply's still the best.
Some do, but that's veering way off the topic. Currently, and I have confirmed it with many others, hi-res is gone completely...e.g. expired... so if someone uploads a photo today, it's immediately expired. I can live with the 30 day limitation, even if it's an annoyance, but many of my contacts aren't as patient... but so far it's zero for the last 6 days. *taps things*
As far as your other question goes... MUDS is probably where you can do suggestions... a link to it is in the rail currently to your right.
Just wanted to make a quick comment, I was one of your original testers-and everything works wonderfully, and reading this post wanted to say your video was excellent for explaining how everything works. for me to subscribe to premium upgrade-which I really like the idea of having all my stuff on one site-I need the media locker to be able to do more with my photos-like make a slideshow to share. and I do like having a backup for my photos on a site in case my computer crashes. Your price is excellent, as I am paying more to save my photos on another site, I just want the capability to do more with my photos. thanks for all your work on making multiply better Kathy
how do you un-install auto uploader and media locker just in case you didn't like it..and how would that affect my site after i un-install it.just inquiring....thanks..
You may uninstall the auto uploader in your control panel. You will retain the ability to access the Media Locker for posted content management. You can access that under your headshot.
Some do, but that's veering way off the topic. Currently, and I have confirmed it with many others, hi-res is gone completely...e.g. expired... so if someone uploads a photo today, it's immediately expired.
Exactly on topic to what you were discussing. Hi res is not gone. I stated in a reply that it's been reported that SOME are having issues accessing hi res photos that have not expired. Hi res is available for 30 days and if anyone is having an issue accessing unexpired hi res photos, then they should report this.
You may uninstall the auto uploader in your control panel. You will retain the ability to access the Media Locker for posted content management. You can access that under your headshot.
thanks Linda..
from the media locker where i would like to do change access who can view the photos let say in 26 photo albums that i added a new contact name so she can view these albums but when i save to all 26 it seems like it didn't do it "adding her name and saving it".
was there a glitch in the system or i'm only under the impression that it can really do multiple editing at once..thanks in advance..
hi linda, not all my photo albums are shared to everyone, but actually my apologies..it did work..multiple editing..anyway thanks for getting back to my inquries..have a nice day and have a great week ahead..
paulvial wrote on Jun 30, '08, edited on Jun 30, '08
hello i just uploaded the multiply uploader , and i am not sure i did the right thing up above you talk about how private is the "media locker " well i decided to check what photos it uploaded from my computer and guess what i found : somebody else's whole set of photos and videos That somebody else happens to be a contact of mine ,but there may be photos in there which that contact of mine did not wish me to see (some of those photos do figure on her multiply albums for everyone' s viewing, but not all in any case i was expeccting to find my photos not somebebody else's it does not bode well to inspire confidence in the sytsem can anyone explain ?
Look again. Many are finding that what is actually happening is that it is uploading photos YOU have and may not realize it - starting with a sample photo album that comes on every computer. Right click on the uploader icon in your system tray, change folders, and there you will find what folders it is uploading. Look in that folder for what it is you are actually seeing. You may remove any folder from the uploader that it shows as a default and add only those folders you wish the uploader to access.
This seems to be something that everyone is overlooking during the install process. REMOVE any folders that it finds as default unless you want EVERYTHING in that folder to be uploaded, which does include sample folders of images and videos that comes with every operating system.
Exactly on topic to what you were discussing. Hi res is not gone. I stated in a reply that it's been reported that SOME are having issues accessing hi res photos that have not expired. Hi res is available for 30 days and if anyone is having an issue accessing unexpired hi res photos, then they should report this.
For starters that comment wasn't directed towards you... you evaded the reply directed at you (try threaded view assuming you know how to do that)... Hires is 100% gone in everyone of my contacts friends INCLUDING the last 6 days worth of posts. The zoom option is faulty. It does NOT WORK! How many more ways do I have to describe it to you? You've already admitted there is a problem earlier in this posting and you were quoted... took you long enough to get off of your high horse, so to speak... but now with this latest reply you hopped right back on. As YOU STATED customer service is aware of the problem... I'm just waiting STILL for them to fix it....6 days and counting.
sutara wrote on Jun 30, '08, edited on Jun 30, '08
However, we can't see the "zoom in" version in other users' albums anymore! Even though the albums were posted less than 6 months! Now we can only see our own hi-res pictures on our site (under a limited time-frame, of course), but not the others'. Why?
Moreover, there might be something wrong with the system.. (bugs or whatever) some pictures in my albums are not the one they're supposed to be (the thumb-nail version and the standard size version are not the same! U can see the example here http://sutara.multiply.com/photos/album/56/Flowers_and_a_Castle at the 2nd and 19th pics.)
You could always have one (or more) free Photobucket acccounts that do exactly the same thing without the bells and whistles; and for free? Just a thought ;-)
You could always have one (or more) free Photobucket acccounts that do exactly the same thing without the bells and whistles; and for free? Just a thought ;-)
~F~
Yes, but the problem is that we have developed our community here already!
I have the same question that you don't actually answer here. Premium account holders may not see them but that still leaves the fact that free account holders might still see ads on a Premium account page.
Put simply: If I go to Premium account, do people who view my page *still* see advertisements or does the advert box disappear? If other who havent uprgarded their accounts then it seems pointless (to me) for others to still have to put up with them on a Premium account holders page.
Understood ... but if all it comes down to paying for a potographic storage in situ then, for me, I really don't have the need for it and I'm sure many won't who have a lot of pics to share. The more interesing picture shares are the ones from a blog with thumbnails; in which case it doesn't matter where they are stored :-)
Good question and one that I haven't seen a straight answer to yet :-) I see no point in keeping ads off my page if other friends of mine can see them; the ad issue works more than one way and if visitors see them then what's the real point.
Can anyone clarify if a free account holder will *still* see adverts on a Premium account?
The standard size looks like this, while the original looks like this.
Even on a free account I limited the size of the pics I used for the reason of your example; I don't like to scroll around a picture to see it fully. Is that what you pay for? ... to have to scroll around a pic?
Moreover, there might be something wrong with the system.. (bugs or whatever) some pictures in my albums are not the one they're supposed to be (the thumb-nail version and the standard size version are not the same! U can see the example here http://sutara.multiply.com/photos/album/56/Flowers_and_a_Castle at the 2nd and 19th pics.)
I have the same question that you don't actually answer here. Premium account holders may not see them but that still leaves the fact that free account holders might still see ads on a Premium account page.
Put simply: If I go to Premium account, do people who view my page *still* see advertisements or does the advert box disappear? If other who havent uprgarded their accounts then it seems pointless (to me) for others to still have to put up with them on a Premium account holders page.
THAT is the question :-)
~F~
Premium account holders do not have ads on their sites so no one can see any there, nor see ads on any other site, premium or otherwise.
Premium account holders have access to rail editing where the ads used to be.
Well after reading too many responses (lol) I decided that this was much-a-to-do about something that isn't 'all that and some' that many make it out to be. I really *do* feel sorry for those who use Photobucket INCORRECTLY and where it says 'Picture no longer available' is because it was moved or was incorrectly Linked onto a page. Photobucket as a huge, and I do me HUGE amount of space and you can keep your account private and *still* allow access to others within your blog to go see them.
Photolocker might be free for 30-day storage but I am so *not* at all bothered with it. Why people cannot see there are other alternatives than using Photolocker who cannot afford it really puzzles me! Do your research and see what's out there folks! Don't listen to the doom-and-gloom merchants because there is a *mass* of places willing to take your photographs and store them for *nothing* and in their original size.
So yes ... you do have a choice and if you stretch yourself from outside Multiply there *are* other options that offer you a storage facility for *free*; zilch, nada! If you can get your head around that then you might realise that you don't really need Photolocker if you cannot afford it and you can Link a 600X600 image to a holding server that keeps your original large format. The *biggest* mistake people make in Photobucket is in not using it properaly (as it appears some are doing here with Photolocker.)
Much a fuss about something that really isn't all that great and *specialists* sites who can host your photographs. You just have to look around. I'm not 'Anti Multiply' I am someone who searches out and find what's available; what's available I've used a long, long time before coming into Multiply and *never* once been let down. All this needs now is for someone to talk doom-and-gloom of Photobucket with no real facts of their own to try and tell me I am wrong and in how people don't take the time in finding out how simple it really is to keep it going on, and on, and on with no problems :-)
Moreover, there might be something wrong with the system.. (bugs or whatever) some pictures in my albums are not the one they're supposed to be (the thumb-nail version and the standard size version are not the same! U can see the example here http://sutara.multiply.com/photos/album/56/Flowers_and_a_Castle at the 2nd and 19th pics.)
I don't know why it is so.. Can anyone help solve the problem? Thx
Multiply on several occasions has cross linked their proxy requests (e.g. getting the picture from the server where your stuff resides)... the two times I've reported this in the past, they made up stories saying it was never the wrong item... Good luck.
I have a question that has not been probably asked: is the border limit of low to high resolution of 1000x1000px changed?(Refering to java uploader resizing)
I keep my photosize a bare maximum of 1000x1000px (unless changed) under the java uploader resize rule. Is multiply going to delete my pictures if the size rule changed??(format for web)
Erm...ok.....about the pictures. They're simple enough.
I was kind of wondering about the videos. If I pay for the upgrade months down the road (when I can afford it), will it open up the download original movie file link, or will it have been erased, and only those added after the upgrade will be downloadable?
I'm just waiting STILL for them to fix it....6 days and counting.
Have a little patience! They just implemented a massive new feature. In such cases, there are always going to be some glitches they didn't get caught in testing, and on a large project like this, it takes time to get to them all, and make sure they are done right. I'm not a Multiply employee, but I have worked as a Software Quality Engineerfor over a decade... and believe me I know that they can't just snap their fingers and have a fix done. It takes time to do it right.
I'm sorry to hear you have such a problem with Multiply's support. They've always resolved issues I've reported in a timely and friendly manner.
Complain all you want, but good luck finding any other site that's even half as good as far as feature set and quality (and lack of spam) provided at no monetary cost to you.
Multiply Admin, I am upset that we non Premium users cannot keep what we've already had and enjoyed using. I have many contacts and we are all disgruntled that suddenly things are not as they were.
You could lose quite a few users over this who cannot use Multiply as before....please could you allow us to just have what we had and give the improvements to the Premium users? This is the least you can do. Please!
sutara has allowed viewers to see the high-resolution version, therefore there's a link to the high-resolution version -- 880x660 -- but i can no longer use these links
great new features but i really dont appreciate the lost of option for us free users to prevent people from dlding the original videos even if it's only for the first 30 days before the original video couldnt be downloaded anymore.
sutara has allowed viewers to see the high-resolution version, therefore there's a link to the high-resolution version -- 880x660 -- but i can no longer use these links
Thank you for wording this differently... perhaps they'll understand what I mean by hi-res are immediately expired after ZERO days.
Have a little patience! They just implemented a massive new feature. In such cases, there are always going to be some glitches they didn't get caught in testing, and on a large project like this, it takes time to get to them all, and make sure they are done right. I'm not a Multiply employee, but I have worked as a Software Quality Engineerfor over a decade... and believe me I know that they can't just snap their fingers and have a fix done. It takes time to do it right.
I'm sorry to hear you have such a problem with Multiply's support. They've always resolved issues I've reported in a timely and friendly manner.
Complain all you want, but good luck finding any other site that's even half as good as far as feature set and quality (and lack of spam) provided at no monetary cost to you.
The feature has actually been in place for a couple of months, they just changed their db proxy query 7 days ago. I'm a Tier 3 Software Engineer Director myself, and I know it doesn't take this long unless the coding is extremely poor. (both in php and their db query)... these FACTS (not complaints) are not in question... it's a matter of time before they get it right. Their analyst should have caught this particular problem (perhaps more) and not put the code into use... but I see a trend of this going on in a lot of younger companies especially with mp. This will undoubtedly affect their bottom line along with the loss of loyal users.
As far as other sites, I have found several sites that offer a far more richer feature set compared to mp, but my network is here for now until we (and/or I) decide to move. My concern is some users are still posting and mp is most likely not going to fix old posts (this is a fact on previous upgrades) to extend their expiration thus everyone (including myself) is out of luck unless the source author reposts... which will in turn increase mp's storage capacity load... This is what this is allegedly trying to combat. I've given up on customer service.
sutara has allowed viewers to see the high-resolution version, therefore there's a link to the high-resolution version -- 880x660 -- but i can no longer use these links
This message is an error and will be corrected shortly. The hi res version is still available for the owner of the post, for the 30 days however.
Having an option of viewing hires images that sets multiply apart from other blog sites, which makes multiply great!....now that you've remove it from us free users your no different from friendster and other sites....this sucks!!....its like your forcing us to go premium or else. That not nice!
looks to me they where delighted when we all moved over from Yahoo 360 now they are trying to force people to pay ? i thought thats why they had advertising on our pages ?
i think it's only fair if you pay for premium service you get extra's but i don't think its fair to reduce the service for people who don't pay, my opinion anyway.
Having an option of viewing hires images that sets multiply apart from other blog sites, which makes multiply great!....now that you've remove it from us free users your no different from friendster and other sites....this sucks!!....its like your forcing us to go premium or else. That not nice!
I quite agree... I canceled my Hi-5 account since i got to know multiply, and becoz of the quality of the image posted on multiply that makes multiply different and very impressive for me. even though in the past u deleted the hi-res version after 6 months if nobody ordered any print (if my memory is correct!), it's far better than now that u keep the hi-res for only 3 months and the error right now even makes the 3-month period become "immediately"..... I always save my original (big) files on my laptop and write them on CDs, so what's the point that i can see the zoom-in version of photos only on my site??? I don't wanna zoom in the photos i myself already have, but i wanna see the details of some great pictures posted by amateur & professional photographers shared on the other sites of multiply!!!
I am so glad you guys decided to make this "Media Locker" it's high time multiply had one on it's own. Its really user friendly, I'm just glad I don't have to work up a sweat trying to upload my numerous photos. :D
justjenna wrote on Jul 2, '08, edited on Jul 2, '08
Hey! I am totally excited about this, but when I went to put my order in tonight for 3 multiply accounts I am running, (mine, one for my aunt with cancer, and one for her friends to use to contact her) I realized that the page where we put our credit card information is not secure. I cancelled the order because I am online enough to know this is NOT a good thing. Can you please make the ordering page secure so I don't have to worry about my checking account being wiped clean by morning?
Hey! I am totally excited about this, but when I went to put my order in tonight for 3 multiply accounts I am running, (mine, one for my aunt with cancer, and one for her friends to use to contact her) I realized that the page where we put our credit card information is not secure. I cancelled the order because I am online enough to know this is NOT a good thing. Can you please make the ordering page secure so I don't have to worry about my checking account being wiped clean by morning?
I haven't signed up for it, but when I clicked through as if I was about to, it showed https:// as well, which means it is secure. I even changed countries from the default, but I didn't try them all out.
justjenna wrote on Jul 2, '08, edited on Jul 2, '08
Well, let me clarify. Usually when you go to purchase something online, in your browser bar there is a little lock symbol in the right hand corner. My husband is in computers for a living and told me that I should never enter my credit card information into any site unless that security symbol is there. This means that the company you are getting ready to make a purchase from has taken the measures necessary to build a page where hackers cannot get to your info.
I'm not trying to spread negativity, but as much as I want and need to upgrade to the premium services, I am not willing to POTENTIALLY leave my checking account information vulnerable. I am hoping to get a response from Multiply so I know what the deal is.
I will be contacting customer service today to see what i can find out and I will let you know.
in your browser bar there is a little lock symbol in the right hand corner
If you don't see the lock then never put your information in. It's possible you have a lower encryption capability than what mp via Thawte Consulting is offering so it's just failing out to normal web connection.
Possibly check for updates on your browser and system?
Does this include old high res pictures? Because if it does, then this sucks :(
On "free accounts" (and I use this term loosely), the vast majority have already expired all hi-res pictures even if you were to upload them today, they will be immediately expired (or error'ed as Dantcer has finally admitted)...
In THEORY.... Anything within the last 8 days will have the 30 day expiration period Anything before that will have a varying expiration time... sometimes it will be greater than 30 days... but eventually it'll be the alleged 30 days...
... but since hi-res is currently set to be ZERO days for everyone else, anytime you upload something only you will have access to the hi-res for 30 days.
A way around all of this, which I don't condone just yet, is to go to a premium membership... give them your money, and then maybe they'll let your friends/contacts access your hi-res images when you've already allowed them to. Good luck.
Not secure?! Now I know I won't be going Premium. Thanks for the heads-up. I'm now going to let a couple of friends know this fact.
The page where you put in your credit card information is not http. It is https.
* http stands for "Hyper Text Transfer Protocol", the primary technology protocol on the Web that allows linking and browsing. If we didn't have http, we would be up the Web river without an http paddle (and yes, that is the absolute worst semi-joke ever). * https is "Hyper Text Transfer Protocol" with an added dash of "s", or Secure Sockets Layer, another protocol primarily developed with secure, safe Internet transactions in mind.
On "free accounts" (and I use this term loosely), the vast majority have already expired all hi-res pictures even if you were to upload them today, they will be immediately expired (or error'ed as Dantcer has finally admitted)...
In THEORY.... Anything within the last 8 days will have the 30 day expiration period Anything before that will have a varying expiration time... sometimes it will be greater than 30 days... but eventually it'll be the alleged 30 days...
... but since hi-res is currently set to be ZERO days for everyone else, anytime you upload something only you will have access to the hi-res for 30 days.
A way around all of this, which I don't condone just yet, is to go to a premium membership... give them your money, and then maybe they'll let your friends/contacts access your hi-res images when you've already allowed them to. Good luck.
Free users can view their hi res for 30 days. It does not expire immediately. The error message I was referring to was that free users should not see the "allow others" message since this does not apply to other users viewing their hi res images. They will still be able to have access during that time to their own hi res content.
If you upgrade at any time while your hi res falls within that 30 day period and you have access to YOUR hi res content during that 30 days, then they will revert to permanent storage and everyone, both free and premium will have access to your hi res images and download links because they will then not expire.
Free users can view their hi res for 30 days. It does not expire immediately. The error message I was referring to was that free users should not see the "allow others" message since this does not apply to other users viewing their hi res images. They will still be able to have access during that time to their own hi res content.
If you upgrade at any time while your hi res falls within that 30 day period and you have access to YOUR hi res content during that 30 days, then they will revert to permanent storage and everyone, both free and premium will have access to your hi res images and download links because they will then not expire.
I really wish you would stop changing your mind... I have you quoted in context... I'll try this another way.
If a "Free Account" uploads a hi-res image and allows others to view and order prints, will OTHER "Free Accounts" have ANY access to that hi-res image? YES OR NO!
So far a little over 100 people have contacted me with this concern and there are several here in this post that you have answered that it's an error. Customer Service is ignoring ALL of my contacts requests including my own...Hi-Res on anyone elses site is unaccessible period. Here's the message we all get when trying to view the hi-res of someone elses site. The JavaScript "Zoom" button isn't always present either.
Answer the question put forth please before all of your credibility is lost to the masses.
How many ways can I say the same thing. Free users cannot allow other users to view hi res images and video download links. Only premium users have this option. Free users have 30 days to access their own hi res images and download links.
AGAIN:
The error message I was referring to was that free users should not see the "allow others" message since this does not apply to other users viewing their hi res images. This is the message that was to be corrected. They will still be able to have access during that time to their own hi res content.
As far as my credibility, I really don't give a blue rat's pitooty whether you believe me or not. All you have to do is go LOOK.
The page where you put in your credit card information is not http. It is https.
That user might also be getting a warning/failure that it contains non-secure objects as well (which it does contain non-secure items)
The default of https protocol is to fall back to http in the case of certificate failure... I'm not on that users machine, so I can't say for sure what's happening.
How many ways can I say the same thing. Free users cannot allow other users to view hi res images and video download links. Only premium users have this option. Free users have 30 days to access their own hi res images and download links.
AGAIN:
The error message I was referring to was that free users should not see the "allow others" message since this does not apply to other users viewing their hi res images. This is the message that was to be corrected. They will still be able to have access during that time to their own hi res content.
As far as my credibility, I really don't give a blue rat's pitooty whether you believe me or not. All you have to do is go LOOK.
(shakes head)
I've been following your posts for several weeks now... and it's not my decision to determine your credibility...it's the masses who will make up their own mind.
As far as to your answer .... a simple NO would have sufficed.
So according to you and other Multiply staff, Multiply has now officially denied access to others HiRes images (and video download links, which I already knew about)
Well.., i've just got a reply from the customer service and they also said that multiply free users can't allow other people (free users) to access the hi-res version of photos anymore... even though u've just posted them! the 30 days are for the access of the site owners selves.. which sounds a bit unreasonable for me... and also unfair! if u store the hi-res photos for 30 days (which is much much less than 6 months as it used to be!), then why not letting the others have the access... why only the site owners?? As i said before, i always keep my pix safe in my laptop or CDs, so what's the point to keep watching my own hi-res pics?? i wanna c the others' pics! Especially those great ones!!! This is unreasonable and strange!!
If u wanna keep the hi-res for just 30 days instead of 6 months, ok, that's fine.. but what u'r doing now is not the real 30 days!!! I have loved multiply for long, and recommended it to every friend of mine... now i'm so disappointed... Could u pls pls pls listen to the users???
Well, let me clarify. Usually when you go to purchase something online, in your browser bar there is a little lock symbol in the right hand corner. My husband is in computers for a living and told me that I should never enter my credit card information into any site unless that security symbol is there. This means that the company you are getting ready to make a purchase from has taken the measures necessary to build a page where hackers cannot get to your info.
I'm not trying to spread negativity, but as much as I want and need to upgrade to the premium services, I am not willing to POTENTIALLY leave my checking account information vulnerable. I am hoping to get a response from Multiply so I know what the deal is.
I will be contacting customer service today to see what i can find out and I will let you know.
JustJenna
Justjenna...I blogged about this very thing yesterday.
Like you, I refuse to order anything online unless I see the lock symbol. I've been told by a couple of people that the symbol is showing for them.
I just checked that area once again. The lock symbol does show for a mere franction of a second in the right-hand corner of the browser bar.
I'm not going to avail myself of the Premium service, however for those that wish to have it, the site is secure. (Though I wish the symbol would stay as it would no doubt ease the minds of many.)
kazarareta wrote on Jul 4, '08, edited on Jul 4, '08
Does anyone know how I can 'unhide' the directory to which the photos are being stored? I need to see the actual directories and not the huge aperture library file for a social networking uploader and couldn't get a workaround. Is there any way to which I can see where Aperture stores my folders outside of the application?
The autouploader's pretty useless to me as of the moment because of this :( Just my luck when I finally decided to shift from iPhoto (which has an option to import).
You can view uploaded items on your sitename.multiply.com/manage (example - kazarareta.multiply.com/manage). In the left side you can see AutoUpload Folders where your uploaded files via Multiply AutoUploader are stored and they are in folders just like the ones you stored on your local computer. You can publish them later if you want to..
Hi, I've something like a complaint. I've uploaded this weeks some videos and pics, and I got the message about not being able to acces to the original video if i don't get the Premium Service.. at first I was ok with it, but then after I checked my pic gallery, I got this message:
"The smaller version of this photo on the previous page will never be deleted, but access to the zoomed-in version below will expire in 90 days. Make sure all of your highest-resolution photos are saved forever - Upgrade to Multiply Premium now."
That is quite ourrageous. Correct me if I'm wrong but that seems to be a way to force us to get the premium service for a feature that was free before.
Can a premium member clarify this scenario for me...
I noticed right now all my photos can still be zoomed it but res has been reduced to 1200x798. The original resolution of my photos when I uploaded them was 2816 x 1880.
Can I still download my photos on original resolution (2816 x 1880) once I upgrade to premium? I wanted to make sure that it is not resized to a lower res (like 1200x798).
Can a premium member clarify this scenario for me...
I noticed right now all my photos can still be zoomed it but res has been reduced to 1200x798. The original resolution of my photos when I uploaded them was 2816 x 1880.
Can I still download my photos on original resolution (2816 x 1880) once I upgrade to premium? I wanted to make sure that it is not resized to a lower res (like 1200x798).
Thanks in advance.
Zoom for free users is 1200 x. Premium users have access to hi res images. You may wish to ask CS about this (will your hi res then show on previous uploaded images)
I cannot upload pictures from my office PC, does it work behind a firewall? What services it is using? I guess our office blocks all FTP, Telnet services. It only allows HTTP.
i just today downloaded the AutoUploader but for some reason it is on Idle. is the system currently down or something? it only uploaded 2 photos then it became Idle. the one i have at home seems to be ok.. pls advise.. thanks in advance.
Turn it off, set your folders if they aren't already set, turn it back on and reboot. (To clear your OS temp files) It's also possible that some of your photos are the wrong format. I think bmp's don't load (I can't remember for sure now).
Remember, that this doesn't upload the same as "Post". It runs in the background so it won't put a load on your computer.
i've been using autouploader for a while now and it is a blast! however, recently i cant upload photos anymore. it's in IDLE mode. I still have loads of pictures to upload and the amazing autouploader is failing me =( help!
i've been using autouploader for a while now and it is a blast! however, recently i cant upload photos anymore. it's in IDLE mode. I still have loads of pictures to upload and the amazing autouploader is failing me =( help!
hello it is very difficult for me too install the uplaode ..on former pc it was ok . but now i cant get in . i have all what is needed .. but i dont see any grey box wher i can dtermine the folders ,.. what a mess can someone help me . thanks the upload doesnt work .. it stopped ..???????????
I ACCIDENTALLY DELETED SOME OF MY ALBUMS COZ OF THIS UPLOADER??!?!?!??!?! HOW CAN I UNDO DELETE AND SALVAGE MY DELETED ALBUMS??!?!?!?! WAAAHHH!!! PANIC!!!!! PLEASE HELP!!!!
I ACCIDENTALLY DELETED SOME OF MY ALBUMS COZ OF THIS UPLOADER??!?!?!??!?! HOW CAN I UNDO DELETE AND SALVAGE MY DELETED ALBUMS??!?!?!?! WAAAHHH!!! PANIC!!!!! PLEASE HELP!!!!
The AutoUploader does not allow you to delete albums. If you deleted your own albums, customer service may be able to help. Ask them.
instead of using the autouploader, what if users just upload the hi-res versions as attachments to blogs? will they then be kept without any modifications?
penguinric wrote on Jan 3, '10, edited on Jan 3, '10
Hi, I have a problem here. My autouploader stays idle and won't upload my photos at all. Is there a fix for this? I already tried reinstalling the software, checking for firewall blockages, and reconnecting, but those didn't work.
ok i would like to know how i can back up the locker or site on and extertal hard drive as computer crash and dont have pattern any where but on multiply
"hi-res original will expire in ,,,, days" mean??? will i lose my all my pics completely?
no, you won't lose your pictures. every picture that you post to an album will remain in that album and visible for as long as you have a multiply account.
Hello.. I just wanna know how to maintain the high resolution of my pictures when I upload them in multiply? The problem is that when i upload them, the size changes and the resolution as well.
Multiply AutoUploader
Multiply Media Locker
Multiply Premium
