Important Note: We've made some changes to the policy outlined in this entry. For the latest information, please see this blog entry.
So, as you already know, we released Multiply Premium last week. And as we've heard back from a number of users, many of you really really like what we've come up with.
We'd like to better clarify a very important aspect of the service: our policies on the storage of photos and videos, for both free and premium users.
As you already know, a major component of Multiply Premium is the permanent archiving of the content you post to Multiply, in its original full-resolution format, forever.
Doesn't Multiply already do that?
While we said goodbye to upload limits nearly two years ago, it's long been our policy that we would only hold onto your full-resolution content for a limited amount of time.
What do we mean by "full-resolution"? Well, when you store photos on Multiply, three copies of each photo are made: 1) a thumbnail, 2) the version that appears resized in your album, and 3) the original image, just as you gave it to us.
Videos work pretty much the same way. We automatically create "Flash" versions of your videos after you upload them; they're the ones that play right in your browser. Underneath the video, you'll find a link to download the original video file.
Album-sized photos and Flash videos will remain accessible for all users, forever. But permanent archival of all original, full-resolution media is a component of Multiply Premium.
Why the change?
Multiply users post millions of photos and tens of thousands of videos a day, and that's a lot of stuff to store and manage... which costs money and resources. We've also learned that an overwhelming majority of the original photos and videos are never even viewed! Clearly, for many Multiply users, the album-sized photos and Flash videos are good enough.
So rather than spend resources supporting something that isn't used, we feel it makes more sense to focus on making the site faster and better for everyone, improving the features that are used, and adding more features. For free. But if your original content is important to you, you have the option of sharing and storing that indefinitely by upgrading to Multiply Premium.
But I can't, or don't want to pay!
That's okay.
You can pretty much continue using Multiply just as you always have. Your photos and videos remain accessible to the people you've shared them with. The number of albums or videos you can upload remains unlimited. And we'll hold onto the original, full-resolution versions of your content for a limited time.
Could you please explain this to me in the form of a table?
Of course!
album-sized photos & on-site (Flash) video
"Zoomed-in" photos & original video files
AutoUploaded Content that hasn't been shared*
Free users
stored forever
stored for 30 days
stored for 30 days
Premium users
stored forever
stored forever
stored forever
* This refers to content that has been AutoUploaded to your Media Locker, but not posted to your site.
as I thought, loud and clear now. but why reduce the original full-resolution photos from 6 months to 30 days? in my opinion, 90 days should be more appropriate here. anyway, I completely understand the reason. keep multiply!
as I thought, loud and clear now. but why reduce the original full-resolution photos from 6 months to 30 days? in my opinion, 90 days should be more appropriate here. anyway, I completely understand the reason. keep multiply!
Yeah, from 6 months to 30 days is a huge reduction! and i don't understand why free users shouldn't be able to access to the hi-res link of the others' sites!!! If u say u store the photos for 30 days, u should allow every one to access them (if the site owners set them public). what's the point to have the access of the hi-res version for our own site only but not the others???
I would also like to see how all this works before I get into paying for something. In addition there does not seem to be much dialogue on the "no adds" which is also offered by premium. Personally, adds on the in box page is ok by me however to ruin the look of someones page with an add in the right rail is destructive of that page and ruins the hard work in building up and look of the page. Any comments?
My confusion was also with the change from 6 months to 30 days. I had originally thought the 30 days only referred to photos that were uploaded but not published yet. One of my online-buddies has also voiced his grievance in the previous blog entry about how he is unable to access hi-res photos on another person's site the way he used to be able to.
As for me, I'll let the late, great Richard Jeni speak for me ...
You kids today have it so easy. We were stumps when I was a boy - lint sucking, coal mining stumps, that melted because it was so hot. It was 4000 degrees in the winter when I was a boy. You'd be standing there talking to your sister, turn around and there'd be a pile of goo with a hat on it where your sister used to be, and you couldn't even clean it up. Why? you ask. Because we had no cleaning products. No "Fantastik". We had a similar product called "Not Bad" which didn't really clean anything, but would just make a streak so people knew you made the effort. It was the best we could do..
It was one damp dark miserable day after another.. but...
If you opt for a Multiply Premium account, all advertisements are removed (inbox, homepage areas) plus your video uploads increase to Max file size: 200 MB. Max length: 20 minutes. In addition, if you're a Premium user, other Multiply members, regardless of their free/premium status, will have access to your hi-res images and original videos (that's to say if you allow them to view those posts). Multiply also backs up and protects your hi-res images and original videos.
I've had hard drives crash on me in the past and lost original images/videos. For me, $19.95 is a very small price to pay for protection and piece of mind.
I just replaced my hard drive, and this is a small amount for me to pay, after losing all my photos in the old drive. I have been thinking seriously about this, and I think its a good deal.
I just replaced my hard drive, and this is a small amount for me to pay, after losing all my photos in the old drive. I have been thinking seriously about this, and I think its a good deal.
rogeriototh wrote on Jul 2, '08, edited on Jul 18, '08
Free users can see the Zoom In during the first 30 days, but their contacts don't, even if they are PREMIUM users.
I agree that paying for the service is cheap. However, I was able to see all my contacts images in Hi-Res before and I am not able anymore even I being a Premium User. So, what's the point, I have my own Hi-Res images in my PC why would I need to see them in full resolution from the site? So if it is there for backup purposes where is the Restore button? Or shall I download 10 thousands of images one by one?
I am loosing here right now as I write this. I am traveling, my wife posted some pictures from my baby and I can't see them in HI-RES, and I am PREMIUM! It wasn't like that before!
If you feel like the same as me join this group: http://beforemedialocker.multiply.com and leave there a message telling how this change affected your experience using Multiply.
ATTENTION: That group is not to harass Multiply or their staff (they are gentle and always willing to listen what we have to say) It is just to show how many of us want the "Zoom In" back! (At least for the 30 days expiration period).
EDIT: July,18.Multiply released a new police that brings back Zoom In and add some new features. You can read about it here: Everyone's free to 'Zoom In'. The BeforeMediaLocker Group is no longer available. Thanks Multiply for listening to us.
Well i understand the reason for the change, as i've said having to view hires images makes multiply great. With this change, it sucks. But for compromise with us free users is it possible to at least increase the album image size so we can appreciate more the images uploaded by our contacts. Say maybe a standard of 800x600? I think this will not take up much storage space as its original full resolution size. Just a thought.
What confuses me is I never upload hi-res photos and still see the countdown notice. I always tick the radio box 'Format for web' when I upload via java uploader. Guess this has been talked about in threads, dunno. For what it's worth, I'd avail premium if I had that extra $20 a year.
So, as you already know, we released Multiply Premium last week. And as we've heard back from a number of users, many of you really really like what we've come up with.
We'd like to better clarify a very important aspect of the service: our policies on the storage of photos and videos, for both free and premium users.
As you already know, a major component of Multiply Premium is the permanent archiving of the content you post to Multiply, in its original full-resolution format, forever.
Doesn't Multiply already do that?
While we said goodbye to upload limits nearly two years ago, it's long been our policy that we would only hold onto your full-resolution content for a limited amount of time.
What do we mean by "full-resolution"? Well, when you store photos on Multiply, three copies of each photo are made: 1) a thumbnail, 2) the version that appears resized in your album, and 3) the original image, just as you gave it to us.
Videos work pretty much the same way. We automatically create "Flash" versions of your videos after you upload them; they're the ones that play right in your browser. Underneath the video, you'll find a link to download the original video file.
Album-sized photos and Flash videos will remain accessible for all users, forever. But permanent archival of all original, full-resolution media is a component of Multiply Premium.
Why the change?
Multiply users post millions of photos and tens of thousands of videos a day, and that's a lot of stuff to store and manage... which costs money and resources. We've also learned that an overwhelming majority of the original photos and videos are never even viewed! Clearly, for many Multiply users, the album-sized photos and Flash videos are good enough.
So rather than spend resources supporting something that isn't used, we feel it makes more sense to focus on making the site faster and better for everyone, improving the features that are used, and adding more features. For free. But if your original content is important to you, you have the option of sharing and storing that indefinitely by upgrading to Multiply Premium.
But I can't, or don't want to pay!
That's okay.
You can pretty much continue using Multiply just as you always have. Your photos and videos remain accessible to the people you've shared them with. The number of albums or videos you can upload remains unlimited. And we'll hold onto the original, full-resolution versions of your content for a limited time.
Could you please explain this to me in the form of a table?
Of course!
album-sized photos & on-site (Flash) video
"Zoomed-in" photos & original video files
Content stored in Media Locker*
Free users
stored forever
stored for 30 days
stored for 30 days
Premium users
stored forever
stored forever
stored forever
* This refers to content that has been AutoUploaded to your Media Locker, but not posted to your site.
i understand what's being said here but i'm having a very hard time not feeling angry. the people who use custom colors get to keep their high res photos but the theme authors do not. this is not right or fair. as a theme author i have to have access to my high res photos. i say all the theme authors who are free users should be exempt from this policy.
You know, my photo albums change so often ( usualy ) that long term storage isn't realy needed. Now the music on my site is a diffrent story. I like to listen while I browse .....but that's a diffrent area entirely.
me too. there have been all kinds of posts to user support lately about things in premium not working right. for one the auto uploader. if mutliply toolbar messed up my computer there's no way i'd get the auto uploader.
as I thought, loud and clear now. but why reduce the original full-resolution photos from 6 months to 30 days? in my opinion, 90 days should be more appropriate here. anyway, I completely understand the reason. keep multiply!
I would love to see some photo editing features available to both free and premium users.
i would too. just for instance. it would be nice if there was an editing button under each photo, like a delete button for one,, instead of having to go into the whole album to delete one pic.
I would also like to see how all this works before I get into paying for something. In addition there does not seem to be much dialogue on the "no adds" which is also offered by premium. Personally, adds on the in box page is ok by me however to ruin the look of someones page with an add in the right rail is destructive of that page and ruins the hard work in building up and look of the page. Any comments?
with all the multiply screw ups in the last few months why would anyone want to pay for that?
If you opt for a Multiply Premium account, all advertisements are removed (inbox, homepage areas) plus your video uploads increase to Max file size: 200 MB. Max length: 20 minutes. In addition, if you're a Premium user, other Multiply members, regardless of their free/premium status, will have access to your hi-res images and original videos (that's to say if you allow them to view those posts). Multiply also backs up and protects your hi-res images and original videos.
I've had hard drives crash on me in the past and lost original images/videos. For me, $19.95 is a very small price to pay for protection and piece of mind.
i don't understand what's the big deal about no ads. i never even see the ads.
This is so crap. I'm sorry but I really don't like this new multiply thing. And why only 30 days? 90 days would be a better deal. I mean I have more than 7000 photos and I don't know the exact number of photos I have on multiply because it is still loading. Thirty days is not enough to download all those photos. Can't you change it to 90 days? This is just unfair.
hurricanekate wrote on Jul 2, '08, edited on Jul 2, '08
Ack..........I see quite a few here in a tither. pssshhhhh Multiply has been great for the most part. I jumped over from 360 and I've been incredibly happy with the services here.
The only concern I have is the upload time to the locker is really slow. If I'm going to use it as a media storage back up, I have thousand of pictures, this could take weeks or months. It would be nice to be able to upload faster.
20 bucks just to try it out for a year? eh.......surely it's not going to break the bank, and if it is maybe you better go buy a loaf of bread and a gallon of milk instead. I mean really.
Free users can see the Zoom In during the first 30 days, but their contacts don't, even if they are PREMIUM users.
i like the autouploader. i like having all my pics backed up. it really does set me at ease in a way that i didn't even realize i was uneasy about. i haven't used the medialocker much yet, but i like it and hope to use it more in time. and i've been ad free since the last round of premium accounts and it's something i've Greatly appreciated.
but i think rogerio has a point here.
i have no problem with the loss of hi-res. eventually, after a period of time, for free users. and i have no problem with the 30 days. heck, i think 2 weeks is long enough. if someone hasn't looked at your pictures within two weeks, they're probably not going to look at them at all.
however, like rogerio says, *I* as a premium member cannot see the hi-res pics of my friends. i can't control whether they're going to go premium or not. if they wanna be free, heck, let them be free. but i feel like i'm the one getting penalized. i think a short window of time in which all of a person's contacts can see the hi-res version also is a reasonable request.
Free users can see the Zoom In during the first 30 days, but their contacts don't, even if they are PREMIUM users.
I agree that paying for the service is cheap. However, I was able to see all my contacts images in Hi-Res before and I am not able anymore even I being a Premium User. So, what's the point, I have my own Hi-Res images in my PC why would I need to see them in full resolution from the site? So if it is there for backup purposes where is the Restore button? Or shall I download 10 thousands of images one by one?
I am loosing here right now as I write this. I am traveling, my wife posted some pictures from my baby and I can't see them in HI-RES, and I am PREMIUM! It wasn't like that before!
If you feel like the same as me join this group: http://beforemedialocker.multiply.com and leave there a message telling how this change affected your experience using Multiply.
ATTENTION: That group is not to harass Multiply or their staff (they are gentle and always willing to listen what we have to say) It is just to show how many of us want the "Zoom In" back! (At least for the 30 days expiration period).
I agree!
People on Multiply premium should be able to view other peoples' hi-res photos!
You can pretty much continue using Multiply just as you always have. Your photos and videos remain accessible to the people you've shared them with. The number of albums or videos you can upload remains unlimited. And we'll hold onto the original, full-resolution versions of your content for a limited time.
This is where I don't get.
If the images are there for the first 30 days stored in the server, it is using resources that are already available, why not to let that "small percentage of users" (as you said: "We've also learned that an overwhelming majority of the original photos and videos are never even viewed!") that like to see hi-res to see them too during this period?
EDIT: July,18.Multiply released a new police that brings back Zoom In and add some new features. You can read about it here: Everyone's free to 'Zoom In'. The BeforeMediaLocker Group is no longer available. Thanks Multiply for listening to us.
20 bucks just to try it out for a year? eh.......surely it's not going to break the bank, and if it is maybe you better go buy a loaf of bread and a gallon of milk instead. I mean really.
The problem here is not about paying for the service. It is cheap and it is really valuable, I recommend that! I've lost images from an entire year because of a hard drive crash.
However, I am paying for it and I can't see my contacts images in Hi-Res even if they are still under the expiration period.
EDIT: July,18.Multiply released a new police that brings back Zoom In and add some new features. You can read about it here: Everyone's free to 'Zoom In'. The BeforeMediaLocker Group is no longer available. Thanks Multiply for listening to us.
me too. there have been all kinds of posts to user support lately about things in premium not working right. for one the auto uploader. if mutliply toolbar messed up my computer there's no way i'd get the auto uploader.
The autouploader is available to all members, free and premium. And it's actually working just fine and has been. Users just needed some instructions about removing and adding the folders they want it to upload from.
i would too. just for instance. it would be nice if there was an editing button under each photo, like a delete button for one,, instead of having to go into the whole album to delete one pic.
You can now delete anything directly from the Media locker that is free to all members too.
The only concern I have is the upload time to the locker is really slow. If I'm going to use it as a media storage back up, I have thousand of pictures, this could take weeks or months. It would be nice to be able to upload faster.
The auto uploader is a slower, backup feature that is much less labor intensive on your computer than say, uploading the regular way. It works quietly in the background while you are busy doing something else on your computer. Many here have uploaded thousands and thousands of items, some a few at a time and some, the whole shebang, and it just works away while you do something else. But it actually goes much faster than you think and will pick up where it left off if you shut off your computer. Instant "resume" uploading.
afterinfo wrote on Jul 2, '08, edited on Jul 2, '08
There is also the option of changing all your TAGS In one ( 1 ) go. -- This option for me is EXCELLENT. ======================================================= NOTE:- NEW INFORMATION:--- Last year I Had lost some 140 tags from my tag area in or under the button known as customise -- but now with this media locker -- I See i had not lost them as thought - cause if i scroll down my MASSIVE LIST - I see that there are there at the very bottom -- i massive amount of tags i had lost last year on the upgrade to MP Version 2 ...-------- THANKYOU MP - For this ALSO.. ======================================================
yet another reason we / have been removing a few from the mp servers.. What do Movie or Wallpaper or graphic or photoshop groups do now if zoom goes BYE BYES
deejayyaj wrote on Jul 2, '08, edited on Jul 2, '08
I understand Multiply about storage and resources issue. But good to know that we can still use Multiply accounts for free. Thank you. Soon ill try Premium Multiply if it says " $19.95 Multiply Premium for lifetime account". :) lol (jk)
with the service that we're getting that for $20.00 for a YEAR is more than reasonable. i have invest so much time with my site and also i've been enjoying Multiply that i was able to meet my old friends, make new friends and many other great things.
i will be joining and changing to Premium Users.
Question: when you right click the avatar where it gives you that option of changing the status like change relationship,remove contact that my concern is there a way for Multiply Developer to design these features in such a way that when a mistake is done accidentally like Remove Contact that there's is like an "UNDO" feature.
Also another scenario, that carelessness happens that accidentally the cancel account was hit, will i be able to get the whole thing back if i am a premium user , so is there a back up mirror copy of my site?
thanxu multiply BUT huuurrry bring on them gift subsription please!!
i do have questions Allow viewers to order prints and download original hi-res files when you post a album and you get option to check that box BUT without the ZOOM why wood someone wanna order the hi res files when you can not see them?
and i have question about the 30 days and how us get notice on this i know i post in other group BUT with the notice could you put that in us inbox for us to see you have like this welcome to multiply notice sent out to all new users when them signups could you maybe next time something important like this happens do this? i only ask becuz i was busy and not know nothing about it and the only place i see was when i do ZOOM and like that not working anymore. manda
If the images are there for the first 30 days stored in the server, it is using resources that are already available, why not to let that "small percentage of users" (as you said: "We've also learned that an overwhelming majority of the original photos and videos are never even viewed!") that like to see hi-res to see them too during this period?
To allow visuals of hi-rez images only to yourself or other Premium members...as a Premium subscriber!? And, no ads!? Is that the jest of the $20 price tag for Premium status?
First off, I should state that I feel ALL members should be able to view the hi-rez image for 30 days as I agree with Meg regarding this issue...They're already in the server and, if they haven't been viewed by that time, chances are they won't be. The only other times I "hot-linked" images were for themes...That can easily be reverted to the previous alternative as there are plenty of hosting sites.
Ya know...With all the promotional hype and "hot-link your images using Multiply resources", this is leaving a foul taste that isn't going away anytime soon.
I'm fairly understanding of changes when there is a understandable purpose, but when 2 back to back upgrades have wreaked havoc on the CSS, of which the last upgrade still has issues, I find it easier to deal with that frustration when it's free...Surely am not going to pay for it!
sigh well i can't complain and say that you guys are not doing a good job because you are! you guys do these for reasons that may be obvious to us or not, but i'm sure they are what you think is best for everyone and for the site. so thank you for everything, multiply is really a genius creation. i can just remember the days when all we had to worry about was the multiply toolbar not compatible with my browser..
1. Improve the image re-rendering engine that resizes images from hi-res to max 500 px. The quality ain't so good. 2. Build in a album downloader for the owner who wants to download entire photo album e.g. for archiving.
The other thing I'd like to see before committing to premium is .tiff extensions allowed. Also the option of a copyright mark over the image or it made so that it can't be downloaded.
I'm questioning if as a Premium Account is there STILL a limit on photo storage. I store my Theme screen shots in an album and was not able to add more to the album this morning. That was my only reason for upgrading. If there is a limit to how many I can have in one album, or some other "rule", being told what it is would be extremely helpful.
There are still no limits for any user. You may want to try cleaning your temp files thoroughly and updating your java if it hasn't been updated in a while. Regarding the request to protect images, there's no site that can do that.
Can you please let us SHARE with other users even if it is for the 30 days, as it is no good at all at the moment unless you are premium posting up an image that can be seen at a reasonable size If everyone premium or not could see zoomed in just for the 30 days it would be an improvement please bring back the ability to zoom in .. its very unfair on those who wish to share 30 days is long enough to see that baby picture or that wedding photo that you posted up just for your cousin to see , it was easier than emailing easier than printing and sending snail mail Please let us all have zoom ..just for the 30 days please
If I understand the above correctly, and PLEASE correct me if my understanding is wrong, then all videos are having AND keeping a downloadlink for minimally 30 days for those who want to download them (NOT being the uploader of the vid!), is this a correct understanding?
If this is a correct understanding, why then are there no downloadlinks underneath the videos that are uploaded today, or yesterday, or the day before yesterday, o the sites that are maintained by those who are in my contact-list?
If this is a correct understanding, when then are there no downloadlinks underneath the videos that I have uploaded to my site and thsoe in my contactlist want to download?
If my understanding of the information is wrong, then PLEASE tell me, ok?
If you opt for a Multiply Premium account, all advertisements are removed (inbox, homepage areas) plus your video uploads increase to Max file size: 200 MB. Max length: 20 minutes. In addition, if you're a Premium user, other Multiply members, regardless of their free/premium status, will have access to your hi-res images and original videos (that's to say if you allow them to view those posts). Multiply also backs up and protects your hi-res images and original videos.
I've had hard drives crash on me in the past and lost original images/videos. For me, $19.95 is a very small price to pay for protection and piece of mind.
The only concern I have is the upload time to the locker is really slow. If I'm going to use it as a media storage back up, I have thousand of pictures, this could take weeks or months. It would be nice to be able to upload faster.
The single most limiting factor in the speed of your uploads is almost certainly your Internet connection. A typical home broadband connection in the US allows users to upload data at around 30 kB per second, while they can download at, typically, 25x that.
While it's reasonable to assume that most typical users will download much more than they'll upload, for whatever reason, broadband providers don't want to let you upload data at reasonable speeds.
Suggestion? Complain to your cable/DSL company. And have patience with the AutoUploading. :)
however, like rogerio says, *I* as a premium member cannot see the hi-res pics of my friends. i can't control whether they're going to go premium or not. if they wanna be free, heck, let them be free. but i feel like i'm the one getting penalized. i think a short window of time in which all of a person's contacts can see the hi-res version also is a reasonable request.
Me three. Since the high-res photos are on Multiply's servers for the 30 days anyway, why not continue to allow the person's contacts to download them?
I wonder what multiply will do next, we've voiced out our concerns. are they going listen to us or is this just a dry run or something? It really is a big disappointment not to be able to enjoy features we've been used to all this time. Its why i switched to multiply because of such features. What a bummer.
In the case of accounts "premium", you could allow users' external access to the musics that we destine for "everyone". Musics that we ourselves are the authors.
Already I have account premium, I am musician, and I find very laborious have to post my musics in a series of relationship chains, when could post only a link for Multiply.
Now what do I do? Installed the Uploader and it opens Firefox browser which is only on my computer for absolute dire emergencies when IE wont work. Firefox does not like my computer. It screws everything up as soon as I try to use the silly thing. Always has done since day 1. I want the media locker to open in IE so how do I alter it?
Fine by me, I have hear several different feelings on this but I have a basic blog outside of small videos that I have created and done myself. Thank you Multiply.
I wonder what multiply will do next, we've voiced out our concerns. are they going listen to us or is this just a dry run or something? It really is a big disappointment not to be able to enjoy features we've been used to all this time. Its why i switched to multiply because of such features. What a bummer.
Yeah... now to me, multiply's like just another social networking site.
Oh but it did. In Firefox and I was already using Multiply on IE! I never sign out, I live alone so what is the poin of signing outt. I have uninstalled it as it totally messed my computer up. Firefox still does not work properly with Vista despite the new service pack. I have spoke with both Microsoft and the manufacturers of Firefox and they are aware a number of people still have issues.
I love Multiply! I can do so much with my page, it's incredible! I find that, using the tagged content boxes, I can include so much, I no longer need to have a separate website (and I am actually in the process of transferring everything over to Multiply).
$20 per year is a very reasonable price and I would be happy to pay that for the existing service. Instead, I get the additional benefit of being able to take advantage of my side bar! How good is that?
This wonderful site costs a lot of money to run and the price being asked is not over the top. I am happy to pay my share and will be upgrading as soon as I am paid next.
A huge thank you to the staff who labour to give us this wonderful site, despite all the whinging and complaining from us!
Yeah, from 6 months to 30 days is a huge reduction! and i don't understand why free users shouldn't be able to access to the hi-res link of the others' sites!!! If u say u store the photos for 30 days, u should allow every one to access them (if the site owners set them public). what's the point to have the access of the hi-res version for our own site only but not the others???
I think it's more than fair with the price, I mean, if you use multiply for business and job related application, then of course by all means, use the high-res option to showcase your work. Otherwise, stick to the album size. Multiply rocks!!!!
The auto uploader is a slower, backup feature that is much less labor intensive on your computer than say, uploading the regular way. It works quietly in the background while you are busy doing something else on your computer. Many here have uploaded thousands and thousands of items, some a few at a time and some, the whole shebang, and it just works away while you do something else. But it actually goes much faster than you think and will pick up where it left off if you shut off your computer. Instant "resume" uploading.
I AM NOT going to pay even if it were 5.00 if I cannot see my other contacts in hi res. Pointless.
Well... that's just silly... that's like saying.. "I just spent $1000 on a new digital camera I expect every picture taken by my family and friends on their cameras should be as high quality as mine"...
If I felt my images could only be appreciated in in high res then it would be my responsibility to upgrade... not the viewers... *falls over laughing at your logic*...
I AM NOT going to pay even if it were 5.00 if I cannot see my other contacts in hi res. Pointless.
If YOU have premium and your friend has premium you can see each others Free users can see yours if you have premium you just can't see theirs if they are a free user
You say its no good paying, well it is if you think about it ..where ever you post weather its on a group or on your own page anyone can see your high rez or zoomed in if you let them. Look if I could pay I would but I don't have a credit card and Pay Pal forget that wouldn't go near that with a ten foot pole If I can't pay it myself I wont at all ...now if Multiply took money orders or AU $20 notes I'd be sending money in tomorrow ..well ok maybe next payday getting my car back on the road and paying the rent was more important than viewing high rez on a social network
Sad multiply has to make this changes, it greatly affects us free users who love multiply. Anyway....myspace is free you can still view hi-res images but not as high as its original. Friendster is still free but with better album view than multiply(500x375-album view) now, which is 640x480 (max) pixels depends on the image. Neatvibe and Hi-5 are the same. You can also view hires images at blogspot. So for those who can afford to pay this used to be free services in multiply good for you, for us free users, sucks to be us, right. Besides there's no reason for me to $20 for just a silly blog site. I'm not using it for businesss or anything. It feels like being given a free ferrari but with the price of gas half the price of the ferrari per/liter. what the hell?! if you get what i mean. LOL!
I would like Multiply to restore the zoom function and make it available to everyone. It was sneakily removed without notice or explanation and my friends can no longer see detail in posted pictures. It is not possible for all of us to become premium members so some of us will have zoom and some will not. As a group of friends we understand that some people are unable to become premium members but does Multiply understand this? How if we get newer contacts that they will not be able to view our shared photos etc after the 30 day time limit is up?
Well... that's just silly... that's like saying.. "I just spent $1000 on a new digital camera I expect every picture taken by my family and friends on their cameras should be as high quality as mine"...
If I felt my images could only be appreciated in in high res then it would be my responsibility to upgrade... not the viewers... *falls over laughing at your logic*...
No it's not, that person is saying that it is pointless uploading the photos (taking extra time) if they cannot view them in the lovely large format they were taken in...nor she can see theirs. Even if that person upgraded, they could NOT see their contacts' Hi Res pics if they're not Premium users! Have you thought of that?!
I'm disappointed losing the Hi Res pics for Free users.
I would like Multiply to restore the zoom function and make it available to everyone. It was sneakily removed without notice or explanation and my friends can no longer see detail in posted pictures. It is not possible for all of us to become premium members so some of us will have zoom and some will not. As a group of friends we understand that some people are unable to become premium members but does Multiply understand this? How if we get newer contacts that they will not be able to view our shared photos etc after the 30 day time limit is up?
The problem here is not about paying for the service. It is cheap and it is really valuable, I recommend that! I've lost images from an entire year because of a hard drive crash.
However, I am paying for it and I can't see my contacts images in Hi-Res even if they are still under the expiration period.
True. Why is that? :( We can't see their high-res photos. :(
We'll my problem is when I view my friends' (who are not premium users) pictures, I can't really see the picture that well. I'm on a 1440x990 resolution. T___T I hope Multiply could make the sample photos larger. :(
And I thought the pictures of friends could still be viewable within 30 days? Why most of us can't? I'm a premium user at that! :(
i would to upgrade to multiply premium and i'm uisng my credit card, then on the portion verification card "what's this?", that i click it that i'm not getting anything or info what is verification code then, can someone pls give me an answer. thanks..
i would to upgrade to multiply premium and i'm uisng my credit card, then on the portion verification card "what's this?", that i click it that i'm not getting anything or info what is verification code then, can someone pls give me an answer. thanks..
its usually a 3-digit security number at the back of your credit card...
I was very happy to upgrade to premium. The cost is minimal to a personal web site or some of the other pay to play sites I am on.
I would like to ask that Multiply make access to the lockers "idoiot easy" as I am still confused on how to access, view and upload single photos and such.
Also, the major rumor around my friends are that you have plans on stopping the free accounts, and that you are targeting only gay users for deletion (I know this not to be tru)
This is a ripoff no matter how it's spun. When I got my 1st multiply account back in '05 it was claimed that we'd have unlimited uploads and storage and yet that was previously changed for videos and now they want to have tiered service just to keep what wasn't taken already! Nice racket. Lol.
betastelling wrote on Jul 7, '08, edited on Jul 7, '08
For many people the reason to have multiply is to share pictures and videos with friends and family, instead of sending huge emails with them attached. That's my reason too.
Now what to do? I can't see the high resolution pics of my contacts, and I can't show them mine - even with premium account (I can read this above)! So, why have multiply? I rather buy a external HD for my pictures, or pay for a virtual space.
I thought the main purpose of Multiply is to SHARE, not STORAGE of things. Even if the hi-res pictures lasts for only 30 days for free accounts - it's completely understandable if you do this for free accounts - we can't SHARE now.
What is the objective of multiply now? I can't see a good reason to be a Premium, because I CAN'T SHARE.
Those of you who are complaining about being unable to "zoom in" on other people's high-resolution photos, I have a simple, easy question for you:
Did those other people select "Allow viewers to order prints and download original hi-res files" when they posted those photos?
I'm asking because I (a premium user, which may or may not matter) just posted a test album containing one high-resolution photo (2560x1600), visible to "everyone," with that option selected, and I had no difficulty seeing the image from another browser, not even logged in to Multiply.
Can some of you give it a look and reply (in the album) as to whether you are able to see the full high-res version? I'm curious. Everyone should be able to, according to the options I've selected - and if they can't, I would think of it as an actual bug.
OK, the limited time and even the reduction of it I can accept (it's free after all). But why can't my contacts see the full-resolution? Even the Premium users?
HOw about the zoomed images i used for the multiply themes i made?? they're are not published for reasons i just need them for the themes, not publication per se.... thanks
Everyone should be able to, according to the options I've selected - and if they can't, I would think of it as an actual bug.
Everyone can zoom in on your photos not only because of the options you selected, but more importantly because you are a Premium user. No one, including you a Premium user, can zoom in on a photo posted by a non-Premium user. That is a change from before, and is what so many, me included, are upset about. Previously, everyone could zoom in for some limited period of time. I too thought the current situation surely must be an unintentional "bug", but it appears that it is purposely programmed that way. For many strong supporters of Multiply, it has changed the whole atmosphere of the community of users, and it feels like a betrayal. A simple reversion to the previous time-limited zoom for everyone, and permanent zoom for Premium, would be a wise decision by Multiply to restore good will and the sense of sharing that attracted many to Multiply in the first place.
For many people the reason to have multiply is to share pictures and videos with friends and family, instead of sending huge emails with them attached. That's my reason too.
Now what to do? I can't see the high resolution pics of my contacts, and I can't show them mine - even with premium account (I can read this above)! So, why have multiply? I rather buy a external HD for my pictures, or pay for a virtual space.
I thought the main purpose of Multiply is to SHARE, not STORAGE of things. Even if the hi-res pictures lasts for only 30 days for free accounts - it's completely understandable if you do this for free accounts - we can't SHARE now.
What is the objective of multiply now? I can't see a good reason to be a Premium, because I CAN'T SHARE.
I totally agree....multiply is not a storage site but a social blog site for friends, relatives to share pictures with, even for those looking for new acquaintances...i guess this change looses the overall purpose of this site.
how do i upgrade to premium? how much is the minumum price of a premium account? waaaah. i kind of use multiply to store photos :) --> i store it to be seen by fam & friends :)
Also, the major rumor around my friends are that you have plans on stopping the free accounts, and that you are targeting only gay users for deletion (I know this not to be tru)
Wow, that is some rumor. Neither part of it is true, and the second part is just completely ridiculous.
I thought the main purpose of Multiply is to SHARE, not STORAGE
You are absolutely right. I can send little pictures by email and storage is never a problem, but Multiply used to be just right for sharing lovely large pictures and videos. As a free user I cannot understand why, when clicking on things and opening new pages generates profit for Multiply, we are being discouraged from uploading pretty pictures and video for our contacts to see. More people sharing = more clicks = more income for Multiply. Who will sign up as a new user once they find out that zoom is only available on some things, even if you pay?
Instead of only let the zoom for 30 days for everybody see and after only paying, you prefers to deteriorate everything taking this function, pure stupidity! was not thought to well when doing that!
i have a question about the benefits from the premium service... beside the photos and videos.. i heard from some of my friends that recipe page has been limited to certain page only for free user??
i for one am on a limited income,and can't afford even $10 dollars for a year of a service that from what i'm seeing is extremely unpopular. having said this,it will leave me no choice but to remove everything i have posted here,as it will disappear anyway because i only upload in hi-res. shame on you mulitply for not running a poll first to see if users even wanted this idea! and to all you shills who are supporting this,go jump in the lake!
The proposal for a separate "tick box" for online buddies (regarding posts) within the "Network" distribution level has been presented numerous times???? Proposals regarding a "functional" Music itembox have been presented!???
My email account was compromised and, as a result, the (insert an awful name here) who stole it decided to delete my Multiply site.
If I'm paying Premium, I worry about the possibility of this happening again. So I was wondering if there were better security measures available where you don't run the risk of losing everything.
The security issue you are referring to has nothing to do with Multiply. So there 's nothing they could have done to prevent this.
I didn't say it was.
I'm asking if there's a chance that better security measures could be put it place. Like maybe you have to answer a secret question before it deletes your stuff.
I don't see the point in paying anything if there's a chance that you're going to lose all your information.
If I want to convert all of my photos to "Album size" to remain with a free account and not loose my photos -- what exactly is "album size"? i.e. how many pixels must I resize the photos to?
And once they are resized must I delete all existing photos and then re-up load them all in the new format? or wait for Multiply to delete them so that I can re-up the smaller sized replacements that should be kept forever.
If I want to convert all of my photos to "Album size" to remain with a free account and not loose my photos -- what exactly is "album size"? i.e. how many pixels must I resize the photos to?
And once they are resized must I delete all existing photos and then re-up load them all in the new format? or wait for Multiply to delete them so that I can re-up the smaller sized replacements that should be kept forever.
Thanks
You won't lose the standard size photo on your site even after hi res photos are removed. So you don't have to remove and reup anything. For approximate standard sizes, see this link:
This is a stupid question of me, but i wanted to download the videos that i once uploaded but now i cant. Is there a way i can retrain it without using premium?
I sent an email to multiply customer care yesterday and today about how to get my password back but i havent get any reply yet. I have trying so many times to page "forgot my password" but still no email in my mailbox about password.
my multiply id: rossyrossy (premium account) my email: rossy.rossy@yahoo.com my other email : wiwik.rosida@gmail.com (please reply to this email too just in case if i dont get any email from you in my yahoo mailbox)
please im looking foward for your reply as soon as possible
I sent an email to multiply customer care yesterday and today about how to get my password back but i havent get any reply yet. I have trying so many times to page "forgot my password" but still no email in my mailbox about password.
my multiply id: rossyrossy (premium account) my email: rossy.rossy@yahoo.com my other email : wiwik.rosida@gmail.com (please reply to this email too just in case if i dont get any email from you in my yahoo mailbox)
please im looking foward for your reply as soon as possible
hi guys! first of all id like to thank you for what youre doin to multiply (makin it even better) believe me, im very happy for what i see. But i have this little problem and i don't know what to to with it. i think only you guys can help me. ever since the uploader, my site seemed to be not right anymore... like some of the things are not in place anymore like my headshot and everything under it. And i also cant customize my site anymore. Does it have to do with the settings of my pc?, my browser? (explorer and mozilla) cant even watch my uploaded videos anymore. What do i do. Please help me. my email is arnelgpoblete@yahoo.com
hi guys! first of all id like to thank you for what youre doin to multiply (makin it even better) believe me, im very happy for what i see. But i have this little problem and i don't know what to to with it. i think only you guys can help me. ever since the uploader, my site seemed to be not right anymore... like some of the things are not in place anymore like my headshot and everything under it. And i also cant customize my site anymore. Does it have to do with the settings of my pc?, my browser? (explorer and mozilla) cant even watch my uploaded videos anymore. What do i do. Please help me. my email is arnelgpoblete@yahoo.com
Nothing to do with the Media locker or the uploader. Please clear your temp files thoroughly first, update your flash, check your browser settings, and then post at usersupport if you are having any further issues.
Wow, most excellent tips dude. Well done.Thanks for the great tips to increase revenues.I think nobody can be brief as like your post!Thank you for bringing a well thought out and reasoned comment to the discussion.
as I thought, loud and clear now. but why reduce the original full-resolution photos from 6 months to 30 days? in my opinion, 90 days should be more appropriate here. anyway, I completely understand the reason. keep multiply! 
