Update: This issue has been resolved (see below)!
Not long ago, we introduced
our new HTML
check feature, and Multiply users everywhere pretty much all
rejoiced at once. They partied and danced in the streets, celebrating
their newfound freedom from those eentsy-weentsy little HTML mistakes
that could potentially cause page layout headaches, and on the whole,
generally ruin one's day.
With this in mind, we
wanted to let you know that there's currently an issue with the way
this feature works in Internet Explorer browsers. If you had any
invalid (or not-quite-perfect) HTML in one of your layout boxes
before we
introduced this feature, you may be having some trouble editing
your site using IE, now.
So what's a Multiply user to
do, short of contacting customer service for help?
There are two
options:
- Have patience. We're working
on a fix for this issue. We'll let you know when it's
ready.
- Don't have patience? There's
also an easy, do-it-yourself solution available to you now. If you have
the Firefox browser on
your computer, simply open up the site in Firefox, edit the appropriate
layout box, and save it. The HTML will be auto-corrected, making
editing possible once again in any
browser!
Yep, it's as simple as
that.
Update: We've come up with a fix for this issue. The next time you click the "Customize Site" link to edit your homepage, you'll see a brief "Repairing HTML" message. Please allow this operation to complete; it should only take a few seconds. This will automatically fix any broken HTML that would otherwise prevent you from being able to edit your page.
Thanks for your patience, and enjoy!